Business, Management and Accounting · Social Sciences
1h-index12citations1works0.02yr avg
Accepting Students?
No reports yet. Know if this professor is taking students?
Research Topics
Customer Service Quality and Loyalty(1), Digital Marketing and Social Media(1), Consumer Market Behavior and Pricing(1)
Publications1 total
Journal of Consumer Marketing·2013· 12 cited
Frequent Co-authors
Hong‐Youl Ha(1), J John(1), Joby John(1)