Carri W. Chan

Universiti of Malaysia Sabah — Malaysia

Medicine · Health Sciences

22h-index1.6kcitations79works2.52yr avg
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Research Topics

Emergency and Acute Care Studies(25), Healthcare Operations and Scheduling Optimization(25), Advanced Queuing Theory Analysis(20), Healthcare Policy and Management(19), Advanced Wireless Network Optimization(17)

Publications79 total

The Impact of Surgeon Daily Workload and Its Implications for Operating RoomScheduling
Production and Operations Management·2025· 1 citedOpen Access
COST ANALYSIS OF PHARMACY ON DELIVERY (POD) AND CONVENTIONAL COUNTER DISPENSING (CCD) IN PUSAT RAWATAN WARGA (PRW) UMS
Borneo Epidemiology Journal·2025Open Access
A NARRATIVE REVIEW OF TELEHEALTH SERVICE SUCCESS AND SUSTAINABILITY IN RURAL HEALTHCARE SETTINGS
Borneo Epidemiology Journal·2025Open Access
Waiting Online vs. In Person: An Empirical Study on Outpatient Clinic Visit Incompletion
Manufacturing & Service Operations Management·2025· 4 cited
Implementing a prediction driven framework for emergency department nurse staffing to optimize real time decisions
npj Health Systems·2025Open Access
Rapid Response Teams for Proactive Sepsis Treatment
SSRN Electronic Journal·2025Open Access
Prediction-Driven Surge Planning with Application to Emergency Department Nurse Staffing
Management Science·2024· 12 cited
Beyond order‐based nursing workload: A retrospective cohort study in intensive care units
Journal of Nursing Scholarship·2024· 3 citedOpen Access
Telemedicine is associated with reduced socioeconomic disparities in outpatient clinic no-show rates
Journal of Telemedicine and Telecare·2023· 18 cited
Use of Real-Time Information to Predict Future Arrivals in the Emergency Department
Annals of Emergency Medicine·2023· 18 cited
Robustness of Proactive Intensive Care Unit Transfer Policies
Operations Research·2022· 9 cited
Utilizing partial flexibility to improve emergency department flow: Theory and implementation
Naval Research Logistics (NRL)·2022· 3 cited
Managing Queues with Different Resource Requirements
Operations Research·2022· 17 cited
Preliminary Analysis for Development of AI to Identify Hospitalized Patients for Whom Nourishment Will Provide Benefit
Current Developments in Nutrition·2022Open Access
Quantifying Utilitarian Outcomes to Inform Triage Ethics: Simulated Performance of a Ventilator Triage Protocol under Sars-CoV-2 Pandemic Surge Conditions
AJOB Empirical Bioethics·2022· 7 cited
Utilizing Partial Flexibility to Improve Emergency Department Flow: Theory and Implementation
SSRN Electronic Journal·2022· 2 citedOpen Access
Optimal Scheduling of Proactive Service with Customer Deterioration and Improvement
Management Science·2021· 34 cited
Interpretable Machine Learning for Resource Allocation with Application to Ventilator Triage
arXiv (Cornell University)·2021· 5 citedOpen Access
Estimation of Excess Mortality Resulting from Use of a Ventilator Triage Protocol Under Sars-CoV-2 Pandemic Surge Conditions
2021· 1 cited
Balancing admission control, speedup, and waiting in service systems
Queueing Systems·2021· 8 cited
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Frequent Co-authors

Gabriel J. Escobar(15), Nicholas Bambos(11), Linda V. Green(6), Song‐Hee Kim(5), Jing Dong(5), Mor Armony(5), Michelle N. Gong(5), Yue Hu(5), Vivek F. Farias(4), John Apostolopoulos(4), Hayley B. Gershengorn(4), Julien Grand-Clément(4), Vineet Goyal(4), Marcelo Olivares(3), Wenqi Hu(3), José R. Zubizarreta(3), Susie Wee(3), Johan S. H. van Leeuwaarden(2), Aditya Dua(2), Suparerk Lekwijit(2)