Universidade Federal de Pernambuco — Brazil
Business, Management and Accounting · Social Sciences
Accepting Students?
No reports yet. Know if this professor is taking students?
Research Topics
Customer Service Quality and Loyalty(10), Quality and Supply Management(9), Business and Management Studies(7), Consumer Retail Behavior Studies(5), Quality Function Deployment in Product Design(4)
Publications35 total
Frequent Co-authors
Denise Dumke de Medeiros(26), Fagner José Coutinho de Melo(24), Larissa de Arruda Xavier(9), Claudia Editt Tornero Becerra(8), Taciana de Barros Jerônimo(4), Lucas Ambrósio Bezerra de Oliveira(3), Raíssa Corrêa de Carvalho(3), Eryka Fernanda Miranda Sobral(3), AMANDA DUARTE FEITOSA(3), DANILO DE OLIVEIRA SANTOS COSTA(3), Felipe A. Calabria(2), Natália de Almeida Ferraz(2), Aline Amaral Leal Barbosa(2), Djalma Silva Guimarães Júnior(2), Joás Tomaz de Aquino(1), Cleriston Fritsch Damasio da Silva(1), Claudia Becerra(1), Suzana Carla Nunes Lins Espíndola(1), Deise de Araújo Batista(1), M. Silva(1)