Sharmin Spencer

Social Sciences · Social Sciences

4h-index930citations16works0.02yr avg
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Research Topics

Emotional Labor in Professions(6), Emotions and Moral Behavior(3), Job Satisfaction and Organizational Behavior(2), Work-Family Balance Challenges(2), Counseling Practices and Supervision(2)

Publications16 total

Modified Jadad Scale.
Figshare·2015· 2 citedOpen Access
Counterfactual Thinking About Treatment Toward Coworker Scale
PsycTESTS Dataset·2009
Counterfactual Thinking About Treatment Toward Self
PsycTESTS Dataset·2009
Anger and Guilt Felt Regarding Customer Treatment Toward Coworker Scales
PsycTESTS Dataset·2009
Anger Regarding Customer Treatment Toward Self Scale
PsycTESTS Dataset·2009
Interpersonal and Informational Justice Toward Self/Coworker Scales--Modified Version
PsycTESTS Dataset·2009
Testing and extending the target similarity model of organizational justice
PsycEXTRA Dataset·2009
Emotional Labor Scale
PsycTESTS Dataset·2009
Angry, guilty, and conflicted: Injustice toward coworkers heightens emotional labor through cognitive and emotional mechanisms.
Journal of Applied Psychology·2009· 227 cited
Customer (In)Justice and Emotional Labor: The Role of Perspective Taking, Anger, and Emotional Regulation†
Journal of Management·2008· 214 cited
Service with authority: Antecedents of emotional labor in academia
PsycEXTRA Dataset·2008
When customers lash out: The effects of customer interactional injustice on emotional labor and the mediating role of discrete emotions.
Journal of Applied Psychology·2006· 469 cited
The Influence of Social Comparisons of Interactional Justice on Emotional Labor: An Extension of Fairness, Affective Events, and Emotional Regulation Theories
2005· 3 cited
A Research Brief: A Novel Characteristic of Role Model Choice by Black Male College Students.
˜The œNegro educational review·2004· 4 cited
Relationships between self-esteem, social experiences and satisfaction with appearance: standardisation and construct validation of two cleft audit measures
Kent Academic Repository (University of Kent)·2004· 11 cited
Negotiating Win-Win Agreements as a Function of Motivation and Negotiation Medium: Face-to-Face vs. Computer-Mediated Negotiation
PsycEXTRA Dataset·2003

Frequent Co-authors

Deborah E. Rupp(9), A. Silke McCance(1), Karlheinz Sonntag(1), Amanda E. Bates(1), Margaret R. Emerson(1), Bert Bennett(1), Richard A. Davis(1), Anna Harris(1), Kaitlyn Brown(1), Phillip K. Wood(1), David Jones(1), Larry J. Nelson(1), Jaden G. Brown(1), T. Franklin Waddell(1), Charles B. Jones(1), A. Kirksey Meghan(1), C. Haskins Stephen(1), Cheng Jennifer(1), Ching Wan(1), Dongwon Choi(1)