Chieko Minami

Sugiyama Jogakuen University — Japan

Business, Management and Accounting · Social Sciences

8h-index300citations32works0.52yr avg
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Research Topics

Consumer Retail Behavior Studies(8), Customer Service Quality and Loyalty(7), Digital Marketing and Social Media(7), Consumer Behavior in Brand Consumption and Identification(4), Business Strategy and Innovation(4)

Publications32 total

Perceived Corporate Social Responsibility and Employee Engagement: Organizational Identification and Corporate Volunteering Climate
Corporate Social Responsibility and Environmental Management·2025· 1 cited
Digital Servitization: The Effect of Buyer-Seller Relationships and Market Sensing on the Servitization of Manufacturing
International Journal of Marketing & Distribution·2024Open Access
Morito, C. (2021). <i>Marketing of Healthcare Services: Theory and Practice for Consumer Self-Efficacy Management</i>. Tokyo: Chikura Shobo. (In Japanese)
Quarterly Journal of Marketing·2023Open Access
Coordination and Organization Design: Theory and Micro-Evidence
American Economic Journal Microeconomics·2022· 11 cited
Managing with Style? Microevidence on the Allocation of Managerial Attention
Management Science·2022· 10 cited
Managing with Style? Micro-Evidence on the Allocation of Managerial Attention
SSRN Electronic Journal·2020· 3 citedOpen Access
An Empirical Study on the Relationship between Cross-Channel Integration and Offline Store Patronage Behavior: An Abstract
Developments in marketing science: proceedings of the Academy of Marketing Science·2020
Serviceology for Services
Communications in computer and information science·2020· 2 cited
Special Session: Marketing and Consumer Wellbeing in Digital Environment: An Abstract
Developments in marketing science: proceedings of the Academy of Marketing Science·2020
The Effect of Cross-Channel Integration on Cost Efficiency
Journal of Interactive Marketing·2019· 42 cited
Redefining Generational Cohorts Based on Touchpoint Exposure in Italy and Japan: An Abstract
Developments in marketing science: proceedings of the Academy of Marketing Science·2019
Coordination and Organization Design: Theory and Micro-Evidence.
SSRN Electronic Journal·2019· 14 citedOpen Access
Special issue on evolution of marketing channels in Japan
Journal of Marketing Channels·2018Open Access
Social influence on innovation resistance in internet banking services
Journal of Retailing and Consumer Services·2018· 64 cited
A study of the authenticity of traditional cultural products: focus on Korean, Chinese, and Japanese consumers
Journal of Global Scholars of Marketing Science·2017· 15 cited
The Effects of Online and Offline Information Sources on Multiple Store Patronage
Australasian Marketing Journal (AMJ)·2016· 7 cited
Cost Efficiency of Multiple Store Retailers: A Comparison of Purchasing and Store Operation Costs
Developments in marketing science: proceedings of the Academy of Marketing Science·2016· 1 cited
ICT’s Integration Effects on the Relationship Benefits and Business Process in Industrial Markets
Developments in marketing science: proceedings of the Academy of Marketing Science·2016
Waiting for Checkout: Toward an Understanding of Customers’ Perceptions
Developments in marketing science: proceedings of the Academy of Marketing Science·2015· 1 cited
Innovative Approach to Customer Relationship Management in the Retail Industry (Special Issue Review of Innovation in Distribution Channels)
Kokumin keizai zasshi·2015
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Frequent Co-authors

Kenichi Nishioka(7), Takumi Tagashira(4), Wouter Dessein(4), Desmond Lo(4), Fumikazu Morimura(3), Francisco Brahm(2), Janet Godsell(2), Mark Johnson(2), Karen Nishioka(2), John Dawson(1), Makoto Matsuo(1), Takuya Matsuyama(1), Seulgi Lee(1), Eunju Ko(1), Heeju Chae(1), John A. Dawson(1), Davide Pellegrini(1), Munehiko Itoh(1), Takeshi Takenaka(1), Spring H. Han(1)