Adriana Rossiter Hofer

Department for Transport — United Kingdom

Business, Management and Accounting · Social Sciences

16h-index1.1kcitations31works3.82yr avg
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Research Topics

Quality and Supply Management(18), Outsourcing and Supply Chain Management(18), Customer Service Quality and Loyalty(12), Consumer Retail Behavior Studies(5), Supply Chain Resilience and Risk Management(4)

Publications31 total

Hurry Up! Better to Get It Now Than to Be Sorry Later: The Effects of Product Rationing on Stockpiling Propensity Before Natural Disasters
Journal of Business Logistics·2025Open Access
Supply chain technology adoption in China: investigating the role of swift Guanxi and socialist ideology
International Journal of Physical Distribution & Logistics Management·2025
Is AI an Algorithm by Any Other Name? Behavioral Reactions to Model-and AI-Based Forecast Algorithms
Academy of Management Proceedings·2025
Designing scenario-based experiments in retail SCM: methodological approaches and practical insights
International Journal of Physical Distribution & Logistics Management·2025· 10 cited
Reconceptualizing E‐Logistics Service Quality (E‐LSQ) in Emerging Contexts: The Case of Crowdsourced Delivery
Journal of Business Logistics·2024· 7 citedOpen Access
Navigating diversity in supply chain relationships: building trustworthiness through complementary and supplementary fits
International Journal of Physical Distribution & Logistics Management·2024· 6 cited
The role of scarcity-inducing post-stockout disclosures on consumer response to stockouts
International Journal of Physical Distribution & Logistics Management·2023· 9 cited
“Cultural inventories”: How dimensions of national culture moderate the effect of demand unpredictability on firm-level inventories
International Journal of Production Economics·2023· 4 cited
You're driving me crazy! How emotions elicited by negative driver behaviors impact customer outcomes in last mile delivery
Journal of Business Logistics·2023· 34 citedOpen Access
Crowdsourced delivery and customer assessments of<scp>e‐Logistics</scp>Service Quality: An appraisal theory perspective
Journal of Business Logistics·2023· 37 cited
Expectations vs Experience: Managing the Adverse Effects of Service Failures on Customer Satisfaction in the Airline Industry
Transportation Journal·2022· 19 cited
Supplier Dependence Asymmetry and Investment in Innovation: The Role of Psychological Uncertainty
Academy of Management Proceedings·2021· 3 cited
Supplier dependence asymmetry and investment in innovation: The role of psychological uncertainty
Journal of Purchasing and Supply Management·2021· 30 cited
A competitive dynamics perspective on the diversification of third-party logistics providers’ service portfolios
Transportation Research Part E Logistics and Transportation Review·2021· 33 cited
Environmental uncertainty and cross-buying in logistics outsourcing arrangements: a resource dependence perspective
International Journal of Physical Distribution & Logistics Management·2020· 16 cited
Evaluating Supply Chain Collaboration: Do we understand the link Between Strategy and Performance?
Academy of Management Proceedings·2018
Designing crowdsourced delivery systems: The effect of driver disclosure and ethnic similarity
Journal of Operations Management·2018· 144 cited
Are We in This Together? The Dynamics and Performance Implications of Dependence Asymmetry and Joint Dependence in Logistics Outsourcing Relationships
Transportation Journal·2015· 23 cited
Masking the bullwhip effect in retail: the influence of data aggregation
International Journal of Physical Distribution & Logistics Management·2015· 19 cited
Achieving and Exceeding Logistics Outsourcing Expectations in Brazil: A Replication Study
Transportation Journal·2015· 8 cited
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Frequent Co-authors

Ha Ta(6), Christian Hofer(5), A. Michael Knemeyer(5), Terry L. Esper(4), Yao Jin(4), Cuneyt Eroglu(3), Matthew A. Waller(3), Paul R. Murphy(3), Anníbal C. Sodero(3), Saif Mir(3), John Aloysius(3), Pritosh Kumar(3), Amydee M. Fawcett(3), Stanley E. Fawcett(3), Nicolò Masorgo(2), Jordan M. Barker(2), Siqi Ma(2), Simone T. Peinkofer(2), Martin Dresner(1), Andrew Gibson(1)