University of Central Florida — United States
Business, Management and Accounting · Social Sciences
18h-index1.4kcitations61works0.02yr avg
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Research Topics
Customer Service Quality and Loyalty(22), Diverse Aspects of Tourism Research(17), Sport and Mega-Event Impacts(9), Consumer Behavior in Brand Consumption and Identification(7), Consumer Retail Behavior Studies(7)
Publications61 total
International Journal of Hospitality Management·2026
Journal of Travel Tourism and Recreation·2023Open Access
Journal of Travel Tourism and Recreation·2023Open Access
Scandinavian Journal of Hospitality and Tourism·2022· 21 cited
International Journal of Hospitality Management·2021· 36 cited
Journal of Gerontological Social Work·2020· 5 cited
International Journal of Culture Tourism and Hospitality Research·2020· 5 cited
Journal of International Crisis and Risk Communication Research·2019Open Access
Journal of Foodservice Business Research·2018· 57 cited
Journal of Quality Assurance in Hospitality & Tourism·2017· 14 citedOpen Access
Cornell Hospitality Quarterly·2017· 35 cited
Journal of Sustainable Tourism·2016· 50 cited
Journal of Foodservice Business Research·2016· 21 citedOpen Access
Journal of Hospitality Marketing & Management·2015· 9 cited
IGI Global eBooks·2014
International Journal of Service Science Management Engineering and Technology·2013· 4 citedOpen Access
Journal of International Crisis and Risk Communication Research·2013Open Access
Journal of International Crisis and Risk Communication Research·2013Open Access
Journal of International Crisis and Risk Communication Research·2012Open Access
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Frequent Co-authors
Paul D. Rompf(9), Youcheng Wang(5), Robin B. DiPietro(5), Dana V. Tesone(4), Randall S. Upchurch(4), Tammie J. Kaufman(4), Deborah Breiter(2), Monica L. Carpenter(2), Taryn Aiello(2), Catherine Curtis(2), Kevin Murphy(2), Asli D.A. Tasci(2), Jieun Lee(2), Manuel Rivera(2), Amir Shani(2), Dianne H.B. Welsh(2), Peter Raven(2), Pamela B. Allison(2), Kakyom Kim(2), Peter Ricci(2)