David J. Yoon

Salisbury University — United States

Business, Management and Accounting · Social Sciences

12h-index405citations19works1.02yr avg
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Research Topics

Job Satisfaction and Organizational Behavior(9), Customer Service Quality and Loyalty(4), Emotional Intelligence and Performance(3), Emotions and Moral Behavior(3), Social and Intergroup Psychology(2)

Publications19 total

Leader expressed humility: A meta-analysis and an agenda for future research
Personality and Individual Differences·2025· 1 citedOpen Access
Relationship conflict and counterproductive work behavior: the roles of affective well-being and emotional intelligence
Review of Managerial Science·2023· 18 cited
Customer courtesy and service performance: The roles of self‐efficacy and social context
Journal of Organizational Behavior·2022· 20 cited
The balance between positive and negative affect in employee well‐being
Journal of Organizational Behavior·2021· 28 cited
Rude customers and service performance: roles of motivation and personality
Service Industries Journal·2020· 29 cited
Leader Behavioral Integrity and Employee In-Role Performance: The Roles of Coworker Support and Job Autonomy
International Journal of Environmental Research and Public Health·2020· 36 citedOpen Access
A Tightrope Act of Supervisor Humor: When Good Humor Goes Bad in Response to Coworker Incivility
Academy of Management Proceedings·2019
When and why does relative leader-member exchange enhance service performance?
International Journal of Contemporary Hospitality Management·2019· 23 cited
Research performance of teams in Business and Management: The impact of team size, knowledge diversity and international diversity
Munich Personal RePEc Archive (Munich University)·2019Open Access
Relative Leader-Member Exchange and Multifoci Team-Level Differentiation in the Service Context
Academy of Management Proceedings·2018
Power that Builds Others and Power that Breaks: Effects of Power and Humility on Altruism and Incivility in Female Employees
The Journal of Psychology·2017· 15 cited
Compassion momentum model in supervisory relationships
Human Resource Management Review·2017· 19 cited
Hierarchical power and personality in leader-member exchange
Journal of Managerial Psychology·2016· 17 cited
"Power that Builds others and Power that Breaks: Positional Power, Personal Power, and Humility"
Academy of Management Proceedings·2016· 4 cited
Personality and Leadership
Oxford University Press eBooks·2014· 43 cited
"Why does service with a smile make employees happy? A social interaction model": Correction to Kim and Yoon (2012).
Journal of Applied Psychology·2012
Personality and transformational and transactional leadership: Differing profiles by gender
Academy of Management Proceedings·2012· 1 cited
Impact of rater personality on transformational and transactional leadership ratings
The Leadership Quarterly·2012· 92 cited
Why does service with a smile make employees happy? A social interaction model.
Journal of Applied Psychology·2012· 59 cited

Frequent Co-authors

Joyce E. Bono(5), Yongjun Choi(3), Mahn Hee Yoon(3), Eugene Kim(2), Winny Shen(2), Amy C. Hooper(1), David V. Day(1), Dongkyu Kim(1), Tao Yang(1), KiYoung Lee(1), Theresa M. Glomb(1), Michelle K. Duffy(1), Cindy P. Muir(1), Eugene Kim(1), Joonwhan D. Lee(1), Joo Yeon E. Lee(1), Steven M. Farmer(1), Anthony Silard(1), Chao Miao(1), Arménio Rego(1)