Indian Institute of Technology Patna — India
Business, Management and Accounting · Social Sciences
24h-index6.2kcitations53works1.02yr avg
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Research Topics
Customer Service Quality and Loyalty(13), Innovation and Knowledge Management(8), Knowledge Management and Sharing(5), Advanced Statistical Methods and Models(4), Entrepreneurship Studies and Influences(3)
Publications53 total
International Journal For Multidisciplinary Research·2025Open Access
Applied Economics Letters·2025
Transportation Research Part A Policy and Practice·2024· 4 cited
Journal of Rail Transport Planning & Management·2024· 1 cited
SSRN Electronic Journal·2024Open Access
Scholarworks (University of Massachusetts Amherst)·2023Open Access
Zenodo (CERN European Organization for Nuclear Research)·2022Open Access
Zenodo (CERN European Organization for Nuclear Research)·2022Open Access
Benchmarking An International Journal·2022· 1 cited
Business Process Management Journal·2021· 16 cited
Algorithms·2021· 17 citedOpen Access
Service Quality of Health Tourism In India: A Structural Equation Modelling Approach
Solid State Technology·2020· 11 cited
Business Horizons·2018· 10 cited
International Journal of Marine Biology and Research·2018Open Access
International Journal of Operations & Production Management·2017· 9 cited
Journal of Enterprise Information Management·2016· 32 cited
Market Orientation and Aiternative Strategic Orientations: A Longitudinai Assessment of Performance impiications
2014
Journal of Knowledge Management·2012· 16 cited
Franchisee Use of Bootstrapping: An Exploratory Study of Financing Decisions.
Small Business Institute Journal·2012· 4 cited
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Frequent Co-authors
William R. Dillon(11), Michelle D. Steward(5), Michael D. Hutt(4), L.S. Ganesh(3), Beth Walker(3), Ajay K. Kohli(2), Bernard J. Jaworski(2), Charles H. Noble(2), Rajiv K. Sinha(2), Subhash Sharma(2), Elliot Maltz(2), John P. Eaton(2), James Ward(2), Peter H. Reingen(2), Felicia N. Morgan(2), Alok Raj(2), Unninarayanan Kurup(2), Soumen Mukherjee(1), Kevin P. Gwinner(1), Mary Jo Bitner(1)