Joe Hutchinson

University of Central Florida — United States

Business, Management and Accounting · Social Sciences

16h-index1.5kcitations28works0.02yr avg
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Research Topics

Customer Service Quality and Loyalty(11), Consumer Retail Behavior Studies(5), Diverse Aspects of Tourism Research(4), Job Satisfaction and Organizational Behavior(3), Consumer Market Behavior and Pricing(3)

Publications28 total

BEVQUAL: a tool for measuring performance quality in beverage operations
Journal of Foodservice Business Research·2018· 2 cited
Local cuisines and destination marketing: cases of three cities in Shandong, China
Asia Pacific Journal of Tourism Research·2018· 41 cited
An Initial Investigation into Non-visual Code Structure Overview Through Speech, Non-speech and Spearcons
2018· 18 cited
A review of high performance work practices (HPWPs) literature and recommendations for future research in the hospitality industry
International Journal of Contemporary Hospitality Management·2017· 90 citedOpen Access
The effects of restaurant quality attributes on customer behavioral intentions
International Journal of Contemporary Hospitality Management·2014· 134 citedOpen Access
The Effect of Jay-customer Behaviors on Employee Job Stress and Job Satisfaction
International Journal of Hospitality & Tourism Administration·2014· 72 citedOpen Access
The Application of Revenue Management in Beverage Operations
Journal of Foodservice Business Research·2014· 9 citedOpen Access
The effect of the type-pricing strategy on perceived price fairness and behavioral outcomes in beverage establishments
Journal of Revenue and Pricing Management·2014· 4 cited
Forming a long‐term industry‐university partnership
Worldwide Hospitality and Tourism Themes·2013· 17 cited
Collaborative Marketing in a Regional Destination: Evidence from Central Florida
International Journal of Tourism Research·2012· 48 citedOpen Access
The impact of satisfaction judgment on behavioral intentions: an investigation of golf travelers
Journal Of Vacation Marketing·2010· 24 citedOpen Access
Applying Expenditure-based Segmentation on Special-Interest Tourists: The Case of Golf Travelers
Journal of Travel Research·2009· 58 citedOpen Access
Conceptualising the perceived service quality of public utility services: A multi-level, multi-dimensional model
Total Quality Management & Business Excellence·2008· 22 cited
Understanding the relationships of quality, value, equity, satisfaction, and behavioral intentions among golf travelers
Tourism Management·2008· 476 citedOpen Access
Managing knowledge for new product performance in the high technology industry
International Journal of Technology Management·2007· 16 cited
An empirical assessment and application of SERVQUAL in mainland China's mobile communications industry
International Journal of Quality & Reliability Management·2007· 145 cited
E-BUSINESS ADOPTION: FROM THE ECONOMIC AND STRATEGIC MANAGEMENT PERSPECTIVES
Issues in Information Systems·2006· 4 citedOpen Access
Environmental Factors and Adoption of E-Business in China: A Case of International Trading Industry
2006
An empirical investigation of the effects of e-readiness factors on e-business adoption in China's international trading industry
International Journal of Electronic Business·2006· 18 cited
Radio frequency identification (RFID) in China: opportunities and challenges
International Journal of Retail & Distribution Management·2005· 83 cited
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Frequent Co-authors

Fujun Lai(9), Youcheng Wang(4), Milos Bujisic(4), Dahui Li(3), Changhong Bai(2), Fevzi Okumuş(2), Anil Bilgihan(2), Ken W. McCleary(1), Pamela A. Weaver(1), H. G. Parsa(1), Kevin Murphy(1), Edwin N. Torres(1), William Marcus Ingram(1), Guixian Zhang(1), Gawon Kim(1), Heejung Ro(1), David J. Kwun(1), Amir Shani(1), Sandra Naipaul(1), Bendegül Okumuş(1)