Wen‐Hsien Huang

National Chung Hsing UniversityTaiwan

Business, Management and Accounting · Social Sciences

14h-index786citations32works0.52yr avg

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Research Topics

Customer Service Quality and Loyalty(8), Consumer Retail Behavior Studies(7), Consumer Behavior in Brand Consumption and Identification(6), Decision-Making and Behavioral Economics(6), Consumer Market Behavior and Pricing(6)

Publications32 total

Journal of service management·2011· 39 cited
Journal of service management·2010· 65 cited
Journal of Business and Psychology·2009· 63 cited
International Journal of Service Industry Management·2008· 175 cited
Dysfunctional Behavior of Some Customers and the Impact on the Service Experience of Others
ACR European Advances·2007
Social Behavior and Personality An International Journal·2007· 7 citedOpen Access
Journal of Business and Psychology·2006· 33 cited
Journal of Economic Psychology·2006· 79 cited
Journal of Air Transport Management·2006· 18 cited
Borderless In-Flight Shopping
ACR Asia-Pacific Advances·2006
The Influence of Postpurchase Consumer Affects on Repurchase Intentions
ACR Asia-Pacific Advances·2005
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Frequent Co-authors

Chun–Ming Yang(5), Marcel Zeelenberg(4), Liang Kuai(3), Chien‐Huang Lin(2), Seger M. Breugelmans(2), Thomas Gilovich(2), Yaniv Shani(2), Pei-Wen Fu(2), Ying‐Ching Lin(1), Yu‐Chia Wen(1), Yi‐Ching Wang(1), George C. Shen(1), Che-Ling Liang(1), Tzu‐Da Lin(1), Julian Ming-Sung Cheng(1), Edward Wang(1), Julia Ying-Chao Lin(1), Lily S.L. Chen(1), Yi-Ching Cheng(1), Shao-Yu Hsieh(1)