Stefan Morana

Saarland University — Germany

Computer Science · Physical Sciences

24h-index3.0kcitations106works7.02yr avg
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Research Topics

AI in Service Interactions(35), Information Systems Theories and Implementation(12), Business Process Modeling and Analysis(11), Digital Innovation in Industries(11), Social Robot Interaction and HRI(8)

Publications105 total

From sensors to decisions: a scoping review of EMG and ECG applications in intralogistics research
International Journal of Production Research·2026
Artificial intelligence versus human service agents: How their presence shapes consumer information privacy concerns
Journal of Retailing·2025· 7 citedOpen Access
Fluent voice, credible choice – how language embodiment and consumption goals shape voice commerce success
Journal of service management·2025Open Access
Designing a conversational agent for supporting data exploration in citizen science
Electronic Markets·2024· 4 citedOpen Access
A review of digital assistants in production and logistics: applications, benefits, and challenges
International Journal of Production Research·2024· 27 citedOpen Access
Future Office: A Comparative Study on the Acceptance and Utilization of Generative AI Technologies
2024· 4 cited
More Than a Bot? The Impact of Disclosing Human Involvement on Customer Interactions with Hybrid Service Agents
Information Systems Research·2023· 99 citedOpen Access
Picking with a robot colleague: A systematic literature review and evaluation of technology acceptance in human–robot collaborative warehouses
Computers & Industrial Engineering·2023· 87 cited
Mein Kollege ist ein Roboter – Akzeptanz der kollaborativen Robotik in Lagerhäusern
Industrie 4.0 Management·2023Open Access
When do robo-advisors make us better investors? The impact of social design elements on investor behavior
Journal of Behavioral and Experimental Economics·2023· 56 citedOpen Access
Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research
GoeScholar The Publication Server of the Georg-August-Universität Göttingen (Georg-August-Universität Göttingen)·2023Open Access
Intrance: Designing an Interactive Enhancement System for the Development of QA Chatbots
Proceedings of the ACM on Human-Computer Interaction·2022· 1 cited
Ready for Take-off? – Gestaltung und Wahrnehmung von Reiseimpfberatungschatbots
HMD Praxis der Wirtschaftsinformatik·2022Open Access
Validity of Chatbot Use for Mental Health Assessment: Experimental Study
JMIR mhealth and uhealth·2022· 51 citedOpen Access
Designing a Crowd-Based Relocation System—The Case of Car-Sharing
Sustainability·2022· 3 citedOpen Access
Opposing Effects of Response Time in Human–Chatbot Interaction
Business & Information Systems Engineering·2022· 66 citedOpen Access
Designing Attentive Information Dashboards
Journal of the Association for Information Systems·2022· 14 cited
On the Design of and Interaction with Conversational Agents: An Organizing and Assessing Review of Human-Computer Interaction Research
Journal of the Association for Information Systems·2022· 262 citedOpen Access
When Live Chats Make Us Disclose More
University of Southern Denmark Research Portal (University of Southern Denmark)·2021
Towards a conceptualisation of Order Picking 4.0
Computers & Industrial Engineering·2021· 85 citedOpen Access
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Frequent Co-authors

Alexander Maedche(26), Ulrich Gnewuch(12), Jasper Feine(10), Silvia Schacht(9), Marc T. P. Adam(6), Stephan Diederich(4), Alfred Brendel(4), Alexander Mädche(3), Stefan Seidel(3), Eric H. Grosse(3), Camila Back(3), Martin Spann(3), Ansgar Scherp(3), Jella Pfeiffer(3), Oliver Hinz(2), Dominik Jung(2), Isabella Seeber(2), Lena Waizenegger(2), Izak Benbasat(2), Paul Benjamin Lowry(2)