Elizabeth Goldstein

The Centers — United States

Health Professions · Health Sciences

23h-index2.6kcitations41works9.02yr avg
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Research Topics

Patient Satisfaction in Healthcare(29), Healthcare Policy and Management(23), Primary Care and Health Outcomes(11), Patient-Provider Communication in Healthcare(9), Geriatric Care and Nursing Homes(5)

Publications41 total

Evaluation of Proposed New Measures for the Hospital CAHPS Survey
Medical Care·2025
Updated Adjustment of the HCAHPS Survey for New Modes of Survey Administration and Patient Mix
Medical Care·2025· 1 cited
Inpatient Care Experiences Differ for VA and Non-VA Hospitals, With Different Patterns by Health, Race, and Ethnicity
Medical Care Research and Review·2024
Mixed Mode Substantially Increases Hospital Consumer Assessment of Healthcare Providers and Systems Response Rates Relative to Single-Mode Protocols
Medical Care·2024· 3 cited
Trends in HCAHPS Survey Scores, 2008–2019
Medical Care·2024· 10 cited
Survey Protocols, Response Rates, and Representation of Underserved Patients
JAMA Health Forum·2024· 43 citedOpen Access
Interventions and Hospital Characteristics Associated With Patient Experience: An Update of the Evidence
Medical Care Research and Review·2024· 6 cited
Do Hospital Characteristics Predict Racial-and-Ethnic Disparities in Patient Experience? National Results From the HCAHPS Survey
Medical Care·2023· 1 cited
Changes in Patient Experiences of Hospital Care During the COVID-19 Pandemic
JAMA Health Forum·2023· 24 citedOpen Access
The hospital care experiences of older patients compared to younger patients
Journal of the American Geriatrics Society·2022· 21 citedOpen Access
Increasing Sentence-Level Comprehension Through Text Classification of Epistemic Functions
2021· 2 citedOpen Access
Inpatient care experiences differ by preferred language within racial/ethnic groups
Health Services Research·2019· 45 citedOpen Access
Medicare Advantage and Fee‐for‐Service Performance on Clinical Quality and Patient Experience Measures: Comparisons from Three Large States
Health Services Research·2017· 39 citedOpen Access
Patient experience and process measures of quality of care at home health agencies: Factors associated with high performance
Home Health Care Services Quarterly·2017· 19 cited
Understanding The Role Played By Medicare’s Patient Experience Points System In Hospital Reimbursement
Health Affairs·2016· 65 cited
Racial and Ethnic Disparities in Patients’ Experience With Skilled Home Health Care Services
Medical Care Research and Review·2015· 22 cited
Accelerating Improvement and Narrowing Gaps: Trends in Patients' Experiences with Hospital Care Reflected in HCAHPS Public Reporting
Health Services Research·2015· 95 citedOpen Access
Unveiling SEER-CAHPS®: A New Data Resource for Quality of Care Research
Journal of General Internal Medicine·2015· 72 citedOpen Access
Accelerating Improvement and Narrowing Gaps
2015
A Randomized Experiment Investigating the Suitability of Speech-Enabled IVR and Web Modes for Publicly Reported Surveys of Patients’ Experience of Hospital Care
Medical Care Research and Review·2012· 25 cited
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Frequent Co-authors

Marc N. Elliott(24), William G. Lehrman(22), Megan K. Beckett(19), Laura A. Giordano(18), Katrin Hambarsoomian(11), Christopher W. Cohea(9), Paul D. Cleary(9), Alan M. Zaslavsky(5), Julie A. Brown(4), Denise D. Quigley(3), Steven C. Martino(3), Nancy A. Miller(3), Charlene Harrington(3), Chelsea Russ(3), Lori Teichman(3), Laura Giordano(2), Christine Crofton(2), David J. Klein(2), Sarah Gaillot(2), Cheryl L. Damberg(2)