Xiaolin Lin

Shenzhen University — China

Social Sciences · Social Sciences

26h-index3.8kcitations78works5.92yr avg
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Research Topics

Digital Marketing and Social Media(44), Technology Adoption and User Behaviour(38), Knowledge Management and Sharing(13), Impact of Technology on Adolescents(10), Customer Service Quality and Loyalty(8)

Publications78 total

Social commerce model for business outcomes: Validated structure–conduct–outcome framework using mixed methods design
Information & Management·2025Open Access
Dual-stage scoring via task decoupling and fine-grained preference learning for side-information integrated sequential recommendation
Knowledge and Information Systems·2025
A Multiplatform Study of Social Commerce Success: Theoretical Development and Empirical Validation
International Journal of Electronic Commerce·2025· 5 cited
Security and Privacy Protection in Developing Ethical AI: A Mixed-Methods Study from a Marketing Employee Perspective
Journal of Business Ethics·2024· 14 cited
How Chatbots Augment Human Intelligence in Customer Services: A Mixed-Methods Study
Journal of Management Information Systems·2024· 16 citedOpen Access
Establishing Consumer Trust in Social Commerce: Cognitive and Affective Appraisal
Journal of Computer Information Systems·2024· 5 cited
Teaching content recommendations in music appreciation courses via graph embedding learning
International Journal of Machine Learning and Cybernetics·2024· 1 cited
Honest Information Sharing in Social Commerce Based on Ethical Perceptions
Journal of Computer Information Systems·2023· 1 cited
Following too much on Facebook brand page: A concept of brand overload and its validation
International Journal of Information Management·2023· 24 cited
The Impacts of Social Media on Job Satisfaction: Task-Oriented Use and Relationship-Oriented Use
International Journal of Human-Computer Interaction·2023· 16 cited
Climate Change in Historical Perspective: Violence, Conflict, and Migration
2023
A Multi-Platform Study of Social Commerce Success: Theoretical Development and Empirical Validation
SSRN Electronic Journal·2023Open Access
How does artificial intelligence create business agility? Evidence from chatbots
International Journal of Information Management·2022· 167 citedOpen Access
Towards a model of social commerce: improving the effectiveness of e-commerce through leveraging social media tools based on consumers’ dual roles
European Journal of Information Systems·2022· 55 citedOpen Access
Measurement and analysis of polarization quantitative error for grating spectrometer
Eighth Symposium on Novel Photoelectronic Detection Technology and Applications·2022· 1 cited
Artificial intelligence changes the way we work: A close look at innovating with chatbots
Journal of the Association for Information Science and Technology·2022· 68 citedOpen Access
Employees' perceptions of chatbots in B2B marketing: Affordances vs. disaffordances
Industrial Marketing Management·2021· 89 citedOpen Access
The dual concept of consumer value in social media brand community: A trust transfer perspective
International Journal of Information Management·2021· 147 citedOpen Access
Value co-creation in online healthcare communities
Technological Forecasting and Social Change·2021· 56 citedOpen Access
Social media-enabled healthcare: A conceptual model of social media affordances, online social support, and health behaviors and outcomes
Technological Forecasting and Social Change·2021· 174 cited
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Frequent Co-authors

Xuequn Wang(23), Nick Hajli(13), Mauricio Featherman(11), Bin Shao(5), Dongming Li(5), Caili Guo(5), Zhimin Zeng(5), Yibai Li(4), Saonee Sarker(4), Stoney Brooks(2), Yichuan Wang(2), Amjad Abdullat(2), Xiangnan Feng(2), Christopher B. Califf(2), Hatem Bugshan(2), Zilong Liu(2), Mohammad Hajli(1), Rajiv Kishore(1), Mina Tajvidi(1), Marilyn Spencer(1)