Business, Management and Accounting · Social Sciences
7h-index299citations18works0.02yr avg
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Research Topics
Quality and Supply Management(9), Accounting and Organizational Management(5), Big Data and Business Intelligence(2), Human Resource Development and Performance Evaluation(2), Organizational Change and Leadership(2)
Publications18 total
2012
Journal of Flood Risk Management·2008· 5 citedOpen Access
Total Quality Management & Business Excellence·2008· 59 cited
Delivering the customer experience - a benchmarking study examining the use of lean for government
ORCA Online Research @Cardiff (Cardiff University)·2008
The TQM Journal·2007· 103 cited
Aprenda las claves del benchmarking en una semana
Dialnet (Universidad de la Rioja)·2006· 1 cited
International Journal of Productivity and Quality Management·2006· 39 cited
An investigation into how business excellence can contribute to sustained organizational performance in both private and public sector organizations
CentAUR (University of Reading)·2005· 3 cited
Measuring Business Excellence·2004· 18 cited
2004· 7 citedOpen Access
Total Quality Management·2002· 52 cited
OSTI OAI (U.S. Department of Energy Office of Scientific and Technical Information)·2001Open Access
Total Quality Management·2000· 11 cited
Managing the performance evaluation system: a case study.
PubMed·1986
Frequent Co-authors
John S. Oakland(6), Les Porter(2), Ken W. Gadd(1), Jeffrey C Bauer(1), Andy Neely(1), Peter Morling(1), Katrin Scholz-Barth(1), R. M. Bingley(1), Felix Norman Teferle(1), Etienne Orliac(1), Alan Dodson(1), Simon Williams(1), D. Blackman(1), T. F. Baker(1), Michael Riedmann(1), Mark Haynes(1), N. Press(1), D.T. Aldiss(1), Holger Burke(1), Barrie Chacksfield(1)