Arthur V. Hill

Business, Management and Accounting · Social Sciences

21h-index1.8kcitations63works0.02yr avg
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Research Topics

Supply Chain and Inventory Management(12), Quality and Supply Management(11), Customer Service Quality and Loyalty(10), Scheduling and Optimization Algorithms(9), Vehicle Routing Optimization Methods(7)

Publications63 total

Finding Consistent Trends with Strong Momentum - RSI for Trend-Following and Momentum Strategies
SSRN Electronic Journal·2019· 2 citedOpen Access
The encyclopedia of operations management: A field manual of supply chain, operations, and process improvement terms
2018
Forecasting the forecastability quotient for inventory management
International Journal of Forecasting·2015· 18 cited
Pricing Strategy in a Clearance Period
Developments in marketing science: proceedings of the Academy of Marketing Science·2014
Individual differences in the newsvendor problem: Behavior and cognitive reflection
Journal of Operations Management·2012· 195 cited
Discipline your lean sigma programs
2011· 8 cited
A Research Agenda for Six Sigma Research
Quality Management Journal·2011· 20 cited
Asymmetric Ordering Behavior in Newsvendor Inventory Decisions: Customer Service and Cognitive Dissonance
SSRN Electronic Journal·2011· 1 citedOpen Access
Learning from a Service Guarantee Quasi Experiment
Journal of Marketing Research·2009· 24 cited
Project management infrastructure: The key to operational performance improvement
Operations Management Research·2008· 24 cited
DISCIPLINED PROJECT MANAGEMENT: THE KEY TO PROCESS IMPROVEMENT PROGRAM SUCCESS.
Academy of Management Proceedings·2008
Applying the Collective Causal Mapping Methodology to Operations Management Curriculum Development*
Decision Sciences Journal of Innovative Education·2007· 16 cited
Service guarantee strength: The key to service quality
Quality Engineering·2007
A Methodology for Constructing Collective Causal Maps*
Decision Sciences·2006· 79 cited
An extended longitudinal study of the effects of a service guarantee
Quality Engineering·2006· 10 cited
Service Guarantee Strength: The key to service quality
Journal of Operations Management·2005· 77 cited
A pricing model for clearing end-of-season retail inventory
European Journal of Operational Research·2004· 69 cited
Production planning for medical devices with an uncertain regulatory approval date
IIE Transactions·2004· 9 cited
Modeling the effects of a service guarantee on perceived service quality using alternating conditional expectations (ACE)
Quality Engineering·2004
Modeling the Effects of a Service Guarantee on Perceived Service Quality Using Alternating Conditional Expectations (ACE)*
Decision Sciences·2002· 32 cited
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Frequent Co-authors

Julie M. Hays(11), Amitabh S. Raturi(5), Weiyong Zhang(4), Tatiana Bouzdine‐Chameeva(3), Brent Moritz(2), Karen Donohue(2), David Collier(2), Craig M. Froehle(2), John C. Goodale(2), Richard Metters(2), Rohit Verma(2), W.C. Benton(2), Anníbal Scavarda(2), Susan Meyer Goldstein(2), Chee‐Chuong Sum(2), Roger G. Schroeder(2), Susan E. Geurs(2), Glenn H. Gilbreath(2), Norman L. Chervany(2), Vincent A. Mabert(2)