George H. Lucas

University of MemphisUnited States

Business, Management and Accounting · Social Sciences

14h-index867citations32works0.02yr avg

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Research Topics

Job Satisfaction and Organizational Behavior(9), Customer Service Quality and Loyalty(6), Quality and Supply Management(5), Consumer Behavior in Brand Consumption and Identification(4), Marketing and Advertising Strategies(4)

Publications32 total

Developments in marketing science: proceedings of the Academy of Marketing Science·2015· 5 cited
Journal of Personal Selling and Sales Management·2013· 7 cited
The One Minute Negotiator: Simple Steps to Reach Better Agreements
2010
Integrity Issues Related to Military Operations
2010
Cinco claves para lograr la satisfacción del cliente
E-Deusto: conocimiento para ir por delante·2002
Strategic Marketing Management: Text and Cases
Medical Entomology and Zoology·1993· 7 cited
Journal of Global Marketing·1992· 2 cited
Journal of the Academy of Marketing Science·1991· 40 cited
Journal of the Academy of Marketing Science·1991· 48 cited
International Journal of Research in Marketing·1990· 19 cited
Journal of the Academy of Marketing Science·1989· 1 cited
Journal of the Academy of Marketing Science·1989· 4 cited
Journal of the Academy of Marketing Science·1989
Journal of Product Innovation Management·1988· 51 cited
Psychology and Marketing·1988· 3 cited
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Frequent Co-authors

O. C. Ferrell(7), Alan J. Bush(6), Thomas N. Ingram(5), Robert M. Peterson(3), A. Parasuraman(2), Robert A. Davis(2), Ben M. Enis(2), Emin Babakus(2), David J. Luck(2), Larry G. Gresham(2), Ronald Hoverstad(2), William C. Moncrief(2), James H. Leigh(1), Richard W. Woodman(1), Keun S. Lee(1), Kyoung-Hee Lee(1), Thomas R Day(1), Robert H. Luke(1), Joseph A. Bellizzi(1), Roy D. Howell(1)