University of Memphis — United States
Business, Management and Accounting · Social Sciences
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Research Topics
Job Satisfaction and Organizational Behavior(9), Customer Service Quality and Loyalty(6), Quality and Supply Management(5), Consumer Behavior in Brand Consumption and Identification(4), Marketing and Advertising Strategies(4)
Publications32 total
Frequent Co-authors
O. C. Ferrell(7), Alan J. Bush(6), Thomas N. Ingram(5), Robert M. Peterson(3), A. Parasuraman(2), Robert A. Davis(2), Ben M. Enis(2), Emin Babakus(2), David J. Luck(2), Larry G. Gresham(2), Ronald Hoverstad(2), William C. Moncrief(2), James H. Leigh(1), Richard W. Woodman(1), Keun S. Lee(1), Kyoung-Hee Lee(1), Thomas R Day(1), Robert H. Luke(1), Joseph A. Bellizzi(1), Roy D. Howell(1)