Jaana Tähtinen

University Consortium of PoriFinland

Business, Management and Accounting · Social Sciences

27h-index2.4kcitations79works3.52yr avg

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Research Topics

Customer Service Quality and Loyalty(20), Business Strategy and Innovation(16), Technology Adoption and User Behaviour(14), Innovation and Knowledge Management(12), Service and Product Innovation(10)

Publications79 total

Annals of Tourism Research·2025· 2 citedOpen Access
Journal of Business Research·2024· 5 citedOpen Access
South Asian Journal of Business and Management Cases·2023· 3 cited
Journal of Service Theory and Practice·2022· 8 citedOpen Access
Edward Elgar Publishing eBooks·2022· 1 citedOpen Access
Journal of Business and Industrial Marketing·2021· 4 cited
5.3 Emotions Within and Between Organizations
2020
Journal of Business Research·2018· 22 cited
Theseus (Ammattikorkeakoulujen)·2017· 1 citedOpen Access
Frontiers in Veterinary Science·2016· 35 citedOpen Access
Marketing Theory·2016
Marketing Theory·2016· 3 cited
Developments in marketing science: proceedings of the Academy of Marketing Science·2015
Developments in marketing science: proceedings of the Academy of Marketing Science·2015
Developments in marketing science: proceedings of the Academy of Marketing Science·2015
Industrial Marketing Management·2014· 48 cited
Clarifying Business Relationship Ending Research
2014
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Frequent Co-authors

Tuija Mainela(11), Hanna Komulainen(7), Pauliina Ulkuniemi(6), Annmarie Ryan(5), Virpi Havila(4), Saila Saraniemi(3), Aino Halinen(2), Kimmo Alajoutsijärvi(2), Teea Palo(2), Marko T. Heikkinen(2), Markus Vanharanta(2), Keith Blois(2), Jari Salo(2), Jaakko Sinisalo(2), Satu Nätti(2), Maria Holmlund(2), Kristian Möller(1), Minna Mäläskä(1), Johanna Still(1), Terje I. Vaaland(1)