Helena Nguyen

University of Sydney — Australia

Business, Management and Accounting · Social Sciences

16h-index1.3kcitations59works1.62yr avg
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Research Topics

Job Satisfaction and Organizational Behavior(28), Emotional Labor in Professions(15), Workplace Health and Well-being(10), Employment and Welfare Studies(8), Customer Service Quality and Loyalty(6)

Publications59 total

Does Leaders’ Mindfulness Benefit Followers? A Meta‐analytic Review and Research Agenda
British Journal of Management·2025Open Access
Managing with compassion in a complex, changing world: New research and application
Australian Journal of Management·2025
Mapping workplace compassion research across the social sciences: A bibliometric review
Australian Journal of Management·2025· 1 citedOpen Access
New Frontiers in Multilevel Workplace Interventions to Improve Employee Mental Health & Wellbeing
Academy of Management Proceedings·2025
Configurations of Work Design: A Person‐Centered Perspective of Job Demands and Resources in the Healthcare Sector
Human Resource Management Journal·2025Open Access
Turn Over a New Leaf: The Impact of Leader Succession on Subordinate Silence and the Moderating Roles of New and Former Leader Secure‐Base Support
Journal of Organizational Behavior·2025· 3 citedOpen Access
Does it matter why we try? How goal‐focused extrinsic emotion regulation influences co‐worker's relational outcomes
Applied Psychology·2025Open Access
Not just a ‘nice to have’: Team compassionate care behaviours and patient safety
Australian Journal of Management·2024· 1 citedOpen Access
Crystal clear: How leaders and coworkers together shape role clarity and well‐being for employees in social care
Human Resource Management·2024· 10 citedOpen Access
New Insights into the Role of Virtue in Leadership Emergence and Effectiveness
Academy of Management Proceedings·2024
The Evolution of the Frontline Employee Role: Interdisciplinary Perspectives and the Road Ahead
Academy of Management Proceedings·2024
Why Do We Try? Goal-Focused Extrinsic Emotion Regulation Influences Co-Worker’s Relational Outcomes
Academy of Management Proceedings·2024
How teams can overcome silence: The roles of humble leadership and team commitment
Personnel Psychology·2024· 9 citedOpen Access
Determinants of psychological injury among health and social care workers in community settings: A systematic review
Work·2024
The Value of Interactivity: Connections within a Community
2024
Who cares for those who care? The role of healthcare leaders’ regulation of followers’ emotions on follower job satisfaction
Australian Journal of Management·2023· 9 cited
Frontline service employee research: integration of systematic literature reviews and recommendations for future scholarship
Journal of service management·2023· 11 cited
A meta-analysis of the relationship between service teamwork mechanisms and customer service outcomes
Journal of service management·2023· 1 citedOpen Access
Beyond the Voicer: Towards a Contextualized View of Employee Voice and its Social Dynamics
Academy of Management Proceedings·2023
How Display Rules Influence Turnover in Healthcare Teams and the Moderating Role of Team Negative Affective Tone
Journal of Service Research·2023· 5 citedOpen Access
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Frequent Co-authors

Anya Johnson(39), Markus Groth(19), Sharon K. Parker(8), Karyn L. Wang(8), Nate Zettna(6), Yumeng Yue(5), Shanta Dey(4), Sadhbh Joyce(3), Leona Tan(3), Samuel B. Harvey(3), Stephen J. Frenkel(3), Lin Perry(3), Vivien W. Forner(3), Hannah Kunst(3), Rajiv Amarnani(3), Nick Glozier(2), Matthew Modini(2), Catherine Collins(2), Ju Li Ng(2), Les White(2)