Albert Caruana

University of Malta — MT

Business, Management and Accounting · Social Sciences

37h-index7.1kcitations163works0.62yr avg
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Research Topics

Customer Service Quality and Loyalty(52), Consumer Behavior in Brand Consumption and Identification(42), Digital Marketing and Social Media(24), Corporate Identity and Reputation(19), Marketing and Advertising Strategies(14)

Publications163 total

SQUARING A CIRCLE?
Critical Gambling Studies·2025Open Access
Geomorphological evidence of the Malta‐Sicily land‐bridge during the Last Glacial Maximum inferred from seismic profiles
Earth Surface Processes and Landforms·2025· 2 citedOpen Access
Communal-brand connection and service loyalty: the mediation effect of corporate reputation and customer satisfaction among retail banking customers
International Journal of Bank Marketing·2024· 1 cited
Drivers of Pro-Ecological Behaviour Norms among Environmentalists, Hunters and the General Public
Sustainability·2024Open Access
Online Betting Intentions: The Effect of Perceived Fairness, Navigational Enjoyment and Playing for Fun or to Beat the Odds
Developments in marketing science: proceedings of the Academy of Marketing Science·2024
Beyond surveys: leveraging automated text analysis of travellers’ online reviews to enhance service quality and willingness to recommend
Journal of Strategic Marketing·2023· 3 cited
Customer encounter satisfaction and narrative force: an investigation of user-generated content on TripAdvisor
Scandinavian Journal of Hospitality and Tourism·2023· 9 cited
Contrasting compulsive behaviour: Computerized text analysis of compulsion narratives
Journal of Health Psychology·2022· 2 cited
Drivers of Recreational Online Gambling Intentions: A UTAUT 2 Perspective, Enhancements, Results, and Implications
Journal of Gambling Issues·2021· 2 citedOpen Access
Geomorphology of the seafloor north east of the Maltese Islands, Central Mediterranean
Journal of Maps·2021· 6 citedOpen Access
Facts or story? The impact of website content on narrative believability and purchase intention
Journal of Marketing Communications·2021· 9 cited
Innovation performance: The effect of knowledge-based dynamic capabilities in cross-country innovation ecosystems
International Business Review·2021· 172 citedOpen Access
Attracting international student applications to a university website: The role of story-based content and gender in improving stickiness
Journal of Marketing for HIGHER EDUCATION·2021· 11 cited
Understanding the Emotions of Those With a Gambling Disorder: Insights From Automated Text Analysis
Journal of Gambling Issues·2021· 9 citedOpen Access
Perspective-taking and cooperation in customer–supplier relationships
Journal of Business and Industrial Marketing·2020· 11 cited
Choosing among alternative new product development projects: The role of heuristics
Psychology and Marketing·2020· 20 citedOpen Access
Wine and satisfaction with fine dining restaurants: an analysis of tourist experiences from user generated content on <i>TripAdvisor</i>
Journal of Wine Research·2020· 40 cited
Digital Advocacy Among Industrial Employees: An Abstract
Developments in marketing science: proceedings of the Academy of Marketing Science·2020· 1 cited
The Relevance of UTAUT and UTAUT 2 to Online Gambling Intentions: An Abstract
Developments in marketing science: proceedings of the Academy of Marketing Science·2020· 3 cited
Corporate Greed and its Effect on Customer Satisfaction, Corporate Social Responsibility and Corporate Reputation among Customers: An Abstract
Developments in marketing science: proceedings of the Academy of Marketing Science·2019· 1 citedOpen Access
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Frequent Co-authors

Michael T. Ewing(14), Leyland Pitt(10), B. Ramaseshan(9), Pierre Berthon(5), Ivan Snehota(3), Saviour Chircop(3), Debbie Ellis(3), Jirka Konietzny(3), Michael H. Morris(2), Douglas West(2), Antonella La Rocca(2), Joseph Vella(2), Mario Cassar(2), Arthur H. Money(1), Peter Calleya(1), Rosella Vassallo(1), Anthony J. Vella(1), Jeandri Robertson(1), Caitlin Ferreira(1), Lucia Gatti(1)