UNSW Sydney — Australia
Business, Management and Accounting · Social Sciences
2h-index201citations2works0.02yr avg
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Research Topics
Job Satisfaction and Organizational Behavior(1), Customer Service Quality and Loyalty(1), Digital Marketing and Social Media(1), Virtual Reality Applications and Impacts(1), Service and Product Innovation(1)
Publications2 total
Journal of Retailing and Consumer Services·2020· 22 citedOpen Access
Journal of Retailing and Consumer Services·2019· 179 citedOpen Access
Frequent Co-authors
Patrick van Esch(2), Denni Arli(2), Vicki Andonopoulos(1), Tania von der Heidt(1), Gavin Northey(1)