Jill Griffin

Decision Sciences · Social Sciences

7h-index823citations19works0.02yr avg
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Research Topics

Decision-Making and Behavioral Economics(5), Economic and Environmental Valuation(4), Consumer Market Behavior and Pricing(4), Agriculture and Agroindustry Studies(3), Consumer Behavior and Marketing Influence(3)

Publications19 total

Global Citizenship Education and Scholars for Syria: A Case Study
Teaching Ethics·2020
Decision Difficulty in the Age of Consumer Empowerment
SSRN Electronic Journal·2014Open Access
Decision Difficulty in the Age of Consumer Empowerment
Journal of Consumer Psychology·2014· 228 cited
Can't See the Forest for the Trees: Increased Local Processing in Mass Customization Systems
Alexandria (UniSG) (University of St.Gallen)·2013· 3 citedOpen Access
Student Access to Technology and Its Impact on Achievement.
ProQuest LLC eBooks·2013
Help or hinder? When recommendation signage expands consideration sets and heightens decision difficulty
Journal of Consumer Psychology·2012· 67 cited
Help or Hinder? When Recommendation Signage Expands Consideration Sets and Heightens Decision Difficulty
SSRN Electronic Journal·2012· 10 citedOpen Access
The Slippery Slope: The Impact of Feature Alignability on Search and Satisfaction
Journal of Marketing Research·2010· 4 citedOpen Access
Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World
Medical Entomology and Zoology·2009· 6 cited
Taming the search-and-switch customer : Earning customer loyalty in a compulsion-to-compare world / Jill Griffin
2009
Simplify Or Intensify? Best Seller Signage on Consumer Decision-Making From Large Assortments
ACR North American Advances·2009
Search Paradox: the Role of Feature Alignability in the Rise and Fall of Satisfaction
ACR North American Advances·2007
Customer Loyalty: Menumbuhkan & Mempertahankan Kesetiaan Pelanggan (Edisi Revisi dan Terbaru) / Jill Griffin
2005· 13 cited
Customer loyalty : menumbuhkan dan mempertahankan kesetiaan pelanggan / Jill Griffin ; alih bahasa Dwi Kartini Yahya
2005· 25 cited
Too much of a good thing: the impact of option alignability on search overinvestment
Texas ScholarWorks (Texas Digital Library)·2005Open Access
Customer loyalty : menumbuhkan dan mempertahankan kesetiaan pelanggan
2003· 373 cited
La conquista de la fidelización: paso a paso
Gestión·2001
Customer Winback: How to recapture lost customers and keep them loyal (Как вернуть потерянных клиентов и сделать их лояльными)
2001· 1 cited
Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal
2001· 93 cited

Frequent Co-authors

Susan M. Broniarczyk(7), Joseph K. Goodman(3), Leigh McAlister(3), Michael W. Lowenstein(1), Dwi Kartini Yahya(1), Emanuel de Bellis(1), Christian Hildebrand(1), Reto Hofstetter(1), Andreas Herrmann(1), Michael Lowenstein(1), Lisa Kretz(1), Kristen Fowler(1), Kendra Mehling(1), Gail Vignola(1)