Zoe Radnor

Aston University — United Kingdom

Business, Management and Accounting · Social Sciences

40h-index8.4kcitations191works2.02yr avg
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Research Topics

Quality and Supply Management(48), Public Policy and Administration Research(37), Healthcare Quality and Management(22), Accounting and Organizational Management(15), Service and Product Innovation(15)

Publications191 total

Lean as a Healthcare Improvement Approach
Cambridge University Press eBooks·2025· 1 citedOpen Access
The Role of Patient-Reported Experience and Outcome Measures in Kidney Health Equity-Oriented Quality Improvement
Seminars in Nephrology·2024· 3 citedOpen Access
Editorial: Public value for all? Considering the parameters of public value co-creation
Public Money & Management·2023· 14 citedOpen Access
A typology of dis/value in public service delivery
Public Money & Management·2022· 20 citedOpen Access
Emergent barriers to the lean healthcare journey: baronies, tribalism and scepticism
Production Planning & Control·2022· 28 citedOpen Access
Public management theory
Edward Elgar Publishing eBooks·2022· 2 cited
Becoming frail: A more than human exploration
Health An Interdisciplinary Journal for the Social Study of Health Illness and Medicine·2021· 18 citedOpen Access
Transferring, translating and transforming knowledge: the role of brokering in healthcare networks
Journal of Health Organization and Management·2021· 6 citedOpen Access
Talking about frailty: The relationship between precarity and the fourth age in older peoples' constructions of frailty
Journal of Aging Studies·2021· 18 citedOpen Access
Frailty as biographical disruption
Sociology of Health & Illness·2021· 25 citedOpen Access
Using Situated Interviews to Engage Frail Older People in the Co-production of Improved Emergency Healthcare
International Journal of Public Administration·2021· 5 citedOpen Access
Using Facilitated Simulation to Evaluate Integrated Community-Based Health and Social Care Services
2021· 2 citedOpen Access
Moving from service to sustainable services: a healthcare case study
International Journal of Productivity and Performance Management·2021· 18 cited
Healthcare Improvement: What do we know and how it will it help post Covid-19?
Cronfa (Swansea University)·2021
“Considered Language” in Public Service: Changing Discourses and Their Implementation in Practice
2021Open Access
Meaningful inhibitors of the lean journey: a systematic review and categorisation of over 20 years of literature
Production Planning & Control·2020· 30 cited
Talking about frailty: health professional perspectives and an ideological dilemma
Ageing and Society·2020· 16 citedOpen Access
The use of visual images to convey complex messages in health settings: Stakeholder perspectives
International Journal of Healthcare Management·2020· 7 citedOpen Access
New development: Expanding public service value to include dis/value
Public Money & Management·2020· 50 citedOpen Access
Using Facilitated Simulation to Evaluate Integrated Community-Based Health and Social Care Services
2020Open Access
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Frequent Co-authors

Stephen P. Osborne(8), Nicola Burgess(4), Tony Kinder(4), Isabel Vidal(3), Higor Leite(3), Nicola Bateman(3), Kieran Walshe(3), Victoria Cluley(3), Kirsty Strokosch(2), Stewart Robinson(2), Claire Worthington(2), Anders Gustafsson(2), Elina Jaakkola(2), Margareta Friman(2), Daniel Chicksand(2), Glyn Watson(2), Helen Walker(2), Robert B. Johnston(2), Ruth Boaden(2), Bill Lovell(2)