Stefan Ruffer

TU Dortmund UniversityGermany

Business, Management and Accounting · Social Sciences

1h-index55citations4works0.02yr avg

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Research Topics

Customer Service Quality and Loyalty(1), Business Process Modeling and Analysis(1), Organic Food and Agriculture(1), Service and Product Innovation(1), Digital Platforms and Economics(1)

Publications4 total

Developments in marketing science: proceedings of the Academy of Marketing Science·2017
Developments in marketing science: proceedings of the Academy of Marketing Science·2017

Frequent Co-authors

Tobias Schaefers(3), Eva Böhm(1), Moritz vom Hofe(1), Christian Samulewicz(1), Sabrina Heix(1)