Constanza Bianchi

Adolfo Ibáñez University — Chile

Business, Management and Accounting · Social Sciences

31h-index3.6kcitations136works4.52yr avg

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Research Topics

International Business and FDI(42), Customer Service Quality and Loyalty(27), Consumer Behavior in Brand Consumption and Identification(26), Diverse Aspects of Tourism Research(23), Digital Marketing and Social Media(22)

Publications136 total

Corporate Social Responsibility and Generation Z Purchase Intentions: A Cross‐National Study

Corporate Social Responsibility and Environmental Management·2025

Investigating the Drivers of E-Commerce Continuance Intentions Among Older Consumers in Latin America

2 cited

Journal of Internet Commerce·2024· 2 cited

Purchase intention of brands with corporate social responsibility among generations Y and Z consumers in Chile

14 cited

Corporate Social Responsibility and Environmental Management·2024· 14 citedOpen Access

Latin America and the Caribbean Economy: A Growth Agenda

2 cited

Journal of Business Research·2024· 2 cited

COVID-19 and service innovation strategies of tourism and hospitality SMEs in an emerging country

12 cited

International Journal of Emerging Markets·2022· 12 cited

Trajectories towards a voluntary simplicity lifestyle and inner growth

8 cited

Journal of Consumer Culture·2022· 8 cited

The experience and well-being outcomes of tiny house owners in Latin America

6 cited

Housing Studies·2022· 6 cited

Exploring the role of managerial and organizational capabilities for the inbound internationalization of small and medium-sized enterprises

16 cited

Journal of Small Business Management·2022· 16 citedOpen Access

Investigating the drivers of wearable technology adoption for healthcare in South America

36 cited

Information Technology and People·2022· 36 cited

Consumer brand hate: The role of ambivalence

10 cited

The International Review of Retail Distribution and Consumer Research·2021· 10 cited

Viewpoint: a transformative view for small service firms in the new Latin American service marketplace

3 cited

Journal of Services Marketing·2021· 3 cited

Antecedents of tourists’ solo travel intentions

38 cited

Tourism Review·2021· 38 cited

Customer-to-customer interactions (CCIs) among older customers of outdoor recreational services: Implications for well-being

8 cited

Journal of Outdoor Recreation and Tourism·2021· 8 cited

Value co-creation activities in retail ecosystems: well-being consequences

35 cited

Journal of Services Marketing·2021· 35 cited

Exploring sustainable fashion consumption among eco-conscious women in Chile

45 cited

The International Review of Retail Distribution and Consumer Research·2021· 45 cited

Leveraging Internet capabilities for international business relationships: a comparison between Australian, Chilean and Taiwanese exporting SMEs

7 cited

Journal of Small Business and Enterprise Development·2021· 7 cited

An empirical study of consumer purchase intention for responsible enterprises in Chile

14 cited

Journal of Environmental Planning and Management·2021· 14 cited

Exploring how internet services can enhance elderly well-being

86 cited

Journal of Services Marketing·2021· 86 cited

The transformational potential of Latin American retail experiences

15 cited

Journal of Services Marketing·2020· 15 cited

Investigating SME importer–foreign supplier relationship trust and commitment

28 cited

Journal of Business Research·2020· 28 cited

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Frequent Co-authors

Shane Mathews(5), Abu Saleh(5), Steven Pike(4), Lynda Andrews(4), Rumintha Wickramasekera(3), Charmaine Glavas(3), Verónica Devenin(3), Judy Drennan(2), Pilar Gardiazabal(2), Gayle Kerr(1), Charles H. Patti(1), Silvia Cacho-Elizondo(1), Sandra Louriero(1), Nathalie Guibert(1), William G. Proud(1), Enrique Ostale(1), Keith Perks(1), Marilyn Healy(1), Ian Lings(1), Sandra Milberg(1)