John D. Wells

University of Massachusetts Amherst — United States

Decision Sciences · Social Sciences

18h-index3.2kcitations45works0.02yr avg
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Research Topics

Technology Adoption and User Behaviour(22), Digital Marketing and Social Media(17), Customer Service Quality and Loyalty(11), Data Quality and Management(5), Big Data and Business Intelligence(5)

Publications45 total

Is Your Website Sending the Right Message: An Evaluation of the Online Visual Appeal Theoretical Model
SSRN Electronic Journal·2024Open Access
Understanding the Role of Theory on Instrument Development: An Examination of Strengths and Weaknesses of Discriminant Validity Analysis Techniques
Journal of the Association for Information Systems·2015· 9 citedOpen Access
Breaking the Ice in B2C Relationships: Understanding Pre-Adoption E-Commerce Attraction
Information Systems Research·2012· 84 cited
What signal are you sending? how website quality influences perceptions of product quality and purchase intentions
MIS Quarterly·2011· 408 cited
Online Impulse Buying: Understanding the Interplay between Consumer Impulsiveness
2011· 1 cited
WHAT SIGNAL ARE YOU SENDING? HOW WEBSITE
2011
Online Impulse Buying: Understanding the Interplay between Consumer Impulsiveness and Website Quality
Journal of the Association for Information Systems·2011· 380 cited
The Effect of Website Quality on Information Disclosure: A Cue Utilization Theory Perspective
Journal of the Association for Information Systems·2011· 2 citedOpen Access
The Effect of Perceived Novelty on the Adoption of Information Technology Innovations: A Risk/Reward Perspective
Decision Sciences·2010· 278 cited
The intangibility of e-services
ACM SIGMIS Database the DATABASE for Advances in Information Systems·2010· 56 cited
Diagnosing and Managing Online Business-to-Consumer (B2C) Relationships: Toward an eCommerce B2C Relationship Stage Theory
AIS Transactions on Human-Computer Interaction·2009· 16 citedOpen Access
The Influence of Website Characteristics on a Consumer's Urge to Buy Impulsively
Information Systems Research·2008· 807 cited
Understanding Decision-Making in Data Warehousing and Related Decision Support Systems
IGI Global eBooks·2008· 2 cited
Diagnosing and managing online b2c relationships: toward a b2c relationship stage theory and empirical investigation of an ecommerce attraction model
2008· 1 cited
The online consumer's hierarchy of needs
Communications of the ACM·2007· 64 cited
The Influence of Website Quality and Expectancy-Disconfirmation on Assessments of Service Quality: A Signaling Theory Perspective
Journal of the Association for Information Systems·2007
Minitrack Introduction: Human-Computer Interaction (HCI) Minitrack
2007
Is that authentic or artificial? Understanding consumer perceptions of risk in e‐service encounters
Information Systems Journal·2006· 123 cited
Internet Abuse: A General Theory of Crime Framework
Journal of the Association for Information Systems·2006· 2 citedOpen Access
Domain-oriented interface metaphors: designing Web interfaces for effective customer interaction
2005· 18 cited
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Frequent Co-authors

Joseph S. Valacich(12), Traci J. Hess(6), Damon E. Campbell(5), Mauricio Featherman(4), William L. Fuerst(4), Andrew Urbaczewski(3), Sera Nicosia(3), D. Veena Parboteeah(2), Suprateek Sarker(2), Veena Parboteeah(2), Jonathan W. Palmer(2), Joobin Choobineh(1), Bruce Dehning(1), Vernon J. Richardson(1), Matti Koivisto(1), Sa. Sarker(1), Su. Sarker(1), David H. Gobeli(1), Craig D. Parks(1), Catherine Wale(1)