Parmita Saha

Vestlandsforsking — Norway

Business, Management and Accounting · Social Sciences

8h-index272citations17works0.02yr avg
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Research Topics

Customer Service Quality and Loyalty(5), Diverse Aspects of Tourism Research(4), Technology Adoption and User Behaviour(4), E-Government and Public Services(3), Sport and Mega-Event Impacts(3)

Publications17 total

Living the story: a dual approach to exploring perceived authenticity and visitor motivation in heritage museums
Journal of Heritage Tourism·2025Open Access
Extending the servicescape conceptualization: accounting for perceptions of crowding and risks under the pandemic
Consumer Behavior in Tourism and Hospitality·2023· 4 cited
Re-examining the roles of experience quality at festivals: a comparative analysis using SEM and fsQCA
International Journal of Contemporary Hospitality Management·2022· 11 cited
In search of optimum stimulation at sport events
Journal of Sport & Tourism·2021· 3 citedOpen Access
Blurring the borders between B2B and B2C: a model of antecedents behind usage of social media for travel planning
Journal of Business and Industrial Marketing·2019· 28 cited
A Theoretical Positioning of Self and Social Identities as Antecedents in Cultural-Experiential Tourism
Academica Turistica·2017· 5 citedOpen Access
A Conceptual Framework of Festival Visitors’ Behavioral Intentions.
Duo Research Archive (University of Oslo)·2017· 7 citedOpen Access
New hydropower development in Norway: Municipalities׳ attitude, involvement and perceived barriers
Renewable and Sustainable Energy Reviews·2016· 21 cited
Kommunenes framtidige vannkraftutbygging: En undersøkelse
Duo Research Archive (University of Oslo)·2015Open Access
Renewable Energy Investment: Applying a Motivation Opportunity and Ability Framework in Evaluating Investment Behaviour
Duo Research Archive (University of Oslo)·2014Open Access
Evaluation of government e‐tax websites: an information quality and system quality approach
Transforming Government People Process and Policy·2012· 79 cited
Success of Government E-Service Delivery: Does Satisfaction Matter?
Lecture notes in computer science·2010· 37 citedOpen Access
E-learning : university students' acceptance of technoloy
European Journal of Open Distance and E-Learning·2008
Government e-service delivery : identification of success factors from citizens' perspective
KTH Publication Database DiVA (KTH Royal Institute of Technology)·2008· 11 citedOpen Access
Transforming Supply Chains in Digital Content Delivery: A Case Study in Apple
2007· 8 cited
Transforming Supply Chains in Digital Content Delivery: A Case Study in Apple.
2007· 1 cited
Relationship between online service quality and customer satisfaction : a study in Internet banking
KTH Publication Database DiVA (KTH Royal Institute of Technology)·2005· 57 citedOpen Access

Frequent Co-authors

Atanu Nath(11), Esmail Salehi‐Sangari(5), Johannes Idsø(2), Jason Sit(2), Yanni Zhao(1), Xiang Ying Mei(1), Grzegorz Kwiatkowski(1), Ove Oklevik(1), Duncan Light(1), Marie-Louise Jung(1), Karla Loria(1), Rana Mostaghel(1), Erling Holden(1)