Sue Holt

Business, Management and Accounting · Social Sciences

13h-index1.3kcitations28works32.02yr avg
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Research Topics

Customer Service Quality and Loyalty(8), Avian ecology and behavior(7), Animal Behavior and Reproduction(4), Business Strategy and Innovation(4), Ecology and Vegetation Dynamics Studies(3)

Publications28 total

Relationship Marketing
2024· 32 cited
Implementing Key Account Management by Dr Javier Marcos, Dr Sue Holt, Mark Davies & Dr Rodrigo Guesalaga Business & Personal Finance
2018
The Role of the Key/Strategic Account Manager
2012· 1 cited
Relationship management: A sales role, or a state of mind?
Industrial Marketing Management·2010· 58 cited
GAMs, KAMs and Relationship Managers: What they do and how to find them
CERES (Cranfield University)·2008· 1 citedOpen Access
Creating and capturing value in KAM relationships
Journal of Strategic Marketing·2007· 31 citedOpen Access
Changes in densities of Sahelian bird species in response to recent habitat degradation
Ostrich·2007· 46 cited
Making marketers accountable:a failure of marketing education?
Marketing Intelligence & Planning·2004· 47 cited
Timing of nest departure by broods of Dotterel<i>Charadrius morinellus</i>
Bird Study·2003· 1 cited
Role of the global account manager : a boundary role theory perspective
OpenGrey (Institut de l'Information Scientifique et Technique)·2003· 6 citedOpen Access
Breeding Bird Assemblages and Habitat Use of Alpine Areas in Scotland
Ecological studies·2003· 5 cited
Do the energetic demands of incubation constrain incubation scheduling in a biparental species.
Behavioral Ecology·2003· 2 cited
Mass loss in incubating Eurasian dotterel: adaptation or constraint?
Journal of Avian Biology·2002· 25 cited
Nest scrape design and clutch heat loss in Pectoral Sandpipers (<i>Calidris melanotos</i>)
Functional Ecology·2002· 74 cited
Potential reproductive rates in the Eurasian Dotterel<i>Charadrius morinellus</i>
Bird Study·2002· 7 cited
Uniparental incubation in a cool climate : behavioural adaptations in the Eurasian dotterel
Stirling Online Research Repository (University of Stirling)·2002· 1 citedOpen Access
Relationship Value Management: Exploring the Integration of Employee, Customer and Shareholder Value and Enterprise Performance Models
Journal of Marketing Management·2001· 117 cited
Diagnosing Customer Value: Integrating the Value Process and Relationship Marketing
British Journal of Management·2001· 634 cited
Integrating employee, customer and shareholder value through an enterprise performance model: an opportunity for financial services
International Journal of Bank Marketing·2000· 62 cited
Habitat selection by Whitethroats<i>Sylvia communis</i>during spring passage in the Sahel zone of northern Nigeria
Bird Study·1999· 26 cited
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Frequent Co-authors

Adrian Payne(6), D. Philip Whitfield(5), Will Cresswell(4), Lynette Ryals(3), Pennie Frow(2), Jane M. Reid(2), Richard J. Mellanby(2), Iain Davies(2), P. J. Jones(2), William T. McReynolds(2), Graeme D. Ruxton(1), Susan Baker(1), Jared Wilson(1), Juliet A. Vickery(1), Christina Richards(1), Tom Sexton(1), J. A. Vickery(1), J. Marcus Rowcliffe(1), Keith Duncan(1), Stuart Rae(1)