Andy Y. Chiou

Farmingdale State College — United States

Psychology · Social Sciences

5h-index52citations15works1.02yr avg
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Research Topics

Cultural Differences and Values(5), International Student and Expatriate Challenges(4), Social and Intergroup Psychology(3), Customer Service Quality and Loyalty(2), Quality and Supply Management(2)

Publications15 total

East Asian American cultural essentialism
Frontiers in Organizational Psychology·2024· 1 citedOpen Access
Flexible Loyalties: How Malleable Are Bicultural Loyalties?
Frontiers in Psychology·2016· 4 citedOpen Access
Which cultural group I love depends on how I feel about my identities: The moderating effect of blendedness on the priming of cultural in-group love in undergraduate Asian-American biculturals
International Journal of Intercultural Relations·2016· 5 cited
Bicultural Social Identity: Do Biculturals Assess Workplace Deviance Differently Across Different Ethnicities?
CUNY Academic Works (City University of New York)·2014Open Access
Bicultural social identity across different bicultural groups
PsycEXTRA Dataset·2014
Cross Cultural Perceptions on Privacy in the United States, Vietnam, Indonesia, and Taiwan
IGI Global eBooks·2013· 5 cited
Cross Cultural Perceptions on Privacy in the United States, Vietnam, Indonesia, and Taiwan
IGI Global eBooks·2013
Erratum for:“Interpreting the success of Zappos.com, Four Seasons, and Nordstrom: Customer centricity is but one‐third of the job” from <i>Global Business and Organizational Excellence</i>, July/August 2012, Volume 31, Number 5, pages 20–35
Global Business and Organizational Excellence·2012Open Access
Interpreting the success of Zappos.com, Four Seasons, and Nordstrom: Customer centricity is but one‐third of the job
Global Business and Organizational Excellence·2012· 6 cited
A social identity approach to biculturals
Academy of Management Proceedings·2012
Interpreting the success of Zappos.com, Four Seasons, and Nordstrom: Customer centricity is but one‐third of the job
Global Business and Organizational Excellence·2012· 9 cited
Expatriate diversity, cross-cultural adjustment and biculturalism
Clinical Orthopaedics and Related Research·2012
Getting organizational improvement off the ground: Using the Cube One framework to learn from the turnaround at Continental Airlines
Global Business and Organizational Excellence·2011· 4 cited
Examining the performance of Google and AltaVista through the lens of the Cube One framework
Global Business and Organizational Excellence·2010· 9 cited
Cross Cultural Perceptions on Privacy in the United States, Vietnam, Indonesia, and Taiwan
IGI Global eBooks·2009· 9 cited

Frequent Co-authors

Richard E. Kopelman(5), Louis J. Lipani(3), Zhu Zhu(3), Victor Chen(2), Craig Bisset(2), Brittany K. Mercado(1), Jing Betty Feng(1), Ling Eleanor Zhang(1)