Richard E. Kopelman

City University of New York — United States

Business, Management and Accounting · Social Sciences

27h-index3.3kcitations120works1.02yr avg
OpenAlex↗ORCID↗Google Scholar↗Lab page↗

Accepting Students?

No reports yet. Know if this professor is taking students?

Research Topics

Job Satisfaction and Organizational Behavior(19), Work-Family Balance Challenges(12), Accounting and Organizational Management(8), Personality Traits and Psychology(8), Customer Service Quality and Loyalty(6)

Publications120 total

Using a Recognition and Reward Initiative to Improve Service Quality: A Quasi-Experimental Field Study in a Public Higher Education Institution
SSRN Electronic Journal·2024· 1 citedOpen Access
A Quasi-Longitudinal Examination of the Cube One Framework
American Journal of Management·2023Open Access
Is the Cube One Framework Sufficiently Resilient to Explain and Predict Organizational Performance during a COVID Environment? Examination of Data Collected over 18 Months
International Journal of Business & Management Studies·2022· 2 citedOpen Access
Untitled
International Journal of Business & Management Studies·2022Open Access
A unique approach to achieving organizational excellence: The Cube One Framework
Global Business and Organizational Excellence·2022· 8 cited
Three Remarkably Successful Customer-Centric Companies
2019
Enterprise-Directed Practices
2019
The Mayo Clinic and Excellent Hospitals
2019
Employee-Directed Practices
2019
Toward an Organizational Diagnosis
2019
Improving Organizational Performance: The Cube One Framework
2019· 5 cited
Validity Evidence
2019
Google and AltaVista
2019
Improving Organizational Performance
2019· 2 cited
The Remarkable Turnaround at Continental Airlines as Examined through the Lens of the Cube One Framework
2019
The Cube One Framework
2019
Toward Implementation
2019· 1 cited
Validity Evidence
2019
Customer-Directed Practices
2019
Alliteration in Mate Selection: Does Barbara Still Marry Barry?
Society·2018· 1 cited
page 1 of 6Next →

Frequent Co-authors

David J. Prottas(7), Cynthia A. Thompson(5), Eileen White Jahn(4), Janet L. Rovenpor(4), Aharon Tziner(4), Lynn S. Mullins(4), Chester A. Schriesheim(3), Esther Solomon(3), Renate B. Soyer(2), David W. Falk(2), Paul Thompson(2), Andy Y. Chiou(2), Jeffrey H. Greenhaus(1), T. F. Connolly(1), Gerald Olivero(1), K. Denise Bane(1), Roger E. Millsap(1), Paul J. Bamundo(1), Anne L. Davis(1), Mingwei Guan(1)