Siddharth S. Singh

Carnegie Mellon University — United States

Business, Management and Accounting · Social Sciences

13h-index2.1kcitations28works0.02yr avg
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Research Topics

Customer Service Quality and Loyalty(10), Customer churn and segmentation(9), Consumer Behavior in Brand Consumption and Identification(7), Consumer Market Behavior and Pricing(7), Consumer Retail Behavior Studies(6)

Publications28 total

Towards an Algorithm-based Approach for Soft Error Tolerance using Interval Arithmetic
2025
Privacy-Preserving Search Systems: A Comprehensive Analysis of Advanced Techniques and Real-World Implementations
International Journal For Multidisciplinary Research·2024Open Access
Demo of LiFE: A web app for collection, management and annotation of linguistic data
2024
An empirical investigation of unique traits of retailing industry in emerging economies: The perspective of consumer-packaged goods manufacturers
Journal of Business Research·2022· 5 citedOpen Access
Online Training of Salespeople: Impact, Heterogeneity, and Spillover Effects
Journal of Marketing Research·2021· 23 cited
Insight is power: Understanding the terms of the consumer-firm data exchange
Journal of Retailing·2020· 78 citedOpen Access
Advertising Effectiveness on Consumer Purchase Decision at Different Income and Education Levels
Review of Professional Management- A Journal of New Delhi Institute of Management·2019· 3 citedOpen Access
Managing Marketing : An applied approach
Global Journal of Enterprise Information System·2017· 3 cited
Measuring Customer Lifetime Value
Review of marketing research·2017· 15 cited
An Efficient Graphical Authentication System
Asian Journal of Science and Applied Technology·2017Open Access
Analyzing Recurrent Customer Purchases and Unobserved Defections: a Bayesian Data Augmentation Scheme
Customer Needs and Solutions·2015· 2 cited
Evaluating customer relationships
2015
Does Membership in a Nominal Online Group Affect Long-Term Customer Behaviors? Results from a Naturalistic Field Experiment on Kiva.org
SSRN Electronic Journal·2015Open Access
Evaluating customer relationships: Current and future challenges
2014· 2 cited
The Impact of Facebook Fan Page Participation on Customer Behavior: An Empirical Investigation
SSRN Electronic Journal·2013· 16 citedOpen Access
EXECUTIVE SUMMARY: INVOLVING CONSUMERS IN NEW PRODUCT DEVELOPMENT
Business Strategy Review·2011· 2 cited
Understanding the Effects of Post-Service Experience Surveys on Delay and Acceleration of Customer Purchasing Behavior: Evidence From the Automotive Services Industry
Journal of Service Research·2010· 17 cited
Consumer Cocreation in New Product Development
Journal of Service Research·2010· 1.3k citedOpen Access
The Impact of Customer Community Participation on Customer Behaviors: An Empirical Investigation
Marketing Science·2010· 178 citedOpen Access
Understanding the Effects of Post-Service Experience Surveys on Delay and Acceleration of Customer Purchasing Behavior: Evidence from the Automotive Services Industry
SSRN Electronic Journal·2010· 5 citedOpen Access
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Frequent Co-authors

Sharad Borle(12), Dipak C. Jain(10), Utpal M. Dholakia(7), Manfred Krafft(3), Robert A. Westbrook(3), Wayne D. Hoyer(2), Rajesh Chandy(2), Matilda Dorotić(2), René Algesheimer(2), Ashutosh Patil(2), Vikas Kumar(1), Colleen M. Harmeling(1), Ting Zhu(1), Jialie Chen(1), Tom Duncan(1), Whitney Fortin(1), Erin Rosa(1), Trichy V. Krishnan(1), Ravi Sen(1), Emily L. Durham(1)