Raffaele Filieri

Audencia Business School — France

Social Sciences · Social Sciences

53h-index14.2kcitations173works6.82yr avg
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Research Topics

Digital Marketing and Social Media(101), Consumer Behavior in Brand Consumption and Identification(49), Technology Adoption and User Behaviour(44), Customer Service Quality and Loyalty(20), Knowledge Management and Sharing(16)

Publications173 total

Reframing m-payment continuance: a communication-based systematic review
Journal of Enterprise Information Management·2026
Patagonia’s Triple Bottom Line Implementation: A Case Study in Sustainable Business Transformation
2026
EXPRESS: Engagement with Social Media Sexual Health Communities: Motivations and Outcomes of Consumers with Different Sexual Preferences
Journal of Interactive Marketing·2025
Engaging Customers, Embracing <scp>AI</scp> : How Suppliers Respond to Trade Tensions and Improve Performance
Journal of Product Innovation Management·2025Open Access
Generative AI and Human Advice: User Perceptions, Intentions, and Behavior Across Pre-visit and On-site Travel Stages
Journal of Travel Research·2025· 1 cited
The Impact of Danmaku Ritual Types on User Digital Engagement in Video‐Based Social Media: The Moderating Role of Influencer Types and Domains
Psychology and Marketing·2025· 1 citedOpen Access
First Response Matters: The Impact of First Public Response to Social Media Complaints on Observers' Brand Attitude
Psychology and Marketing·2025
Emerging Sources, Formats, Channels, Devices, and Audiences in Modern eWOM Communications
Psychology and Marketing·2025· 6 citedOpen Access
Growth hacking capability: Conceptualization, survey instrument development, and empirical study of its impact on firm performance
Journal of Business Research·2025
The past, present, and future of AI in hospitality and tourism: a bibliometric analysis
International Journal of Contemporary Hospitality Management·2025· 18 cited
The Gen Z attitude-behavior gap in sustainability-framed eWOM: A generational cohort theory perspective
International Journal of Hospitality Management·2025· 19 citedOpen Access
Impact of virtual presence of others on social media service recovery evaluations: A cross-cultural perspective
Journal of Business Research·2025· 1 citedOpen Access
Gendered patterns in eWOM seeking and sharing
The Journal of Marketing Theory and Practice·2025· 2 cited
Transforming Paris Into a Smart Tourism Destination: An Analysis of Paris Tourism Board's Initiatives
2025
Beyond Unidimensional Trust and User Roles: A Multidimensional Role-Based Approach to Trust
Journal of Travel Research·2024· 2 citedOpen Access
Artificial intelligence adoption and revenue growth in European SMEs: synergies with IoT and big data analytics
Internet Research·2024· 26 citedOpen Access
Key drivers and priorities of consumer decisions for refurbished electronics: A mix-method approach
Heliyon·2024· 4 citedOpen Access
Consumer well-being: a systematic literature review and future research directions
Spanish Journal of Marketing - ESIC·2024· 5 citedOpen Access
The power of electronic Word of Mouth in inducing adoption of emerging technologies
Technology in Society·2024· 8 cited
Perceived identity threat and brand advocacy responses to different types of brand-related attacks
Internet Research·2024· 4 citedOpen Access
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Frequent Co-authors

Zhibin Lin(8), Salma Alguezaui(6), Elisabetta Raguseo(6), Yogesh K. Dwivedi(4), Yichuan Wang(4), Matthew Gorton(4), Fulya Açikgöz(4), Fraser McLeay(3), Bidit Lal Dey(3), Claudio Vitari(3), Varsha Jain(2), Anjala S. Krishen(2), Ramakrishnan Raman(2), Philipp A. Rauschnabel(2), Ye Chen(2), Lamberto Zollo(2), Riccardo Rialti(2), Saleh Bazi(2), Min Yan(2), Michèle O’Dwyer(2)