Copenhagen Business School — Denmark
Business, Management and Accounting · Social Sciences
32h-index4.2kcitations99works5.42yr avg
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Research Topics
Customer Service Quality and Loyalty(28), Job Satisfaction and Organizational Behavior(17), Innovation and Knowledge Management(9), Team Dynamics and Performance(8), Technology Adoption and User Behaviour(6)
Publications99 total
Journal of Purchasing and Supply Management·2025Open Access
European Journal of Marketing·2025· 4 citedOpen Access
Frontiers in Microbiomes·2025· 1 citedOpen Access
Management International Review·2024Open Access
Organizational Behavior and Human Decision Processes·2024· 9 cited
Industrial Marketing Management·2024· 10 citedOpen Access
Journal of Service Research·2024· 19 citedOpen Access
SSRN Electronic Journal·2024Open Access
CBS Research Portal (Copenhagen Business School)·2022Open Access
Developments in marketing science: proceedings of the Academy of Marketing Science·2022
Edward Elgar Publishing eBooks·2021
PLoS ONE·2021· 5 citedOpen Access
European Journal of Marketing·2021· 8 citedOpen Access
Journal of Business Research·2021· 9 citedOpen Access
Edward Elgar Publishing eBooks·2021· 1 cited
Aston Publications Explorer (Aston University)·2021· 1 citedOpen Access
CBS Research Portal (Copenhagen Business School)·2021Open Access
Industrial Marketing Management·2020· 63 cited
Journal of the Academy of Marketing Science·2020· 48 citedOpen Access
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Frequent Co-authors
Ko de Ruyter(13), Martin Wetzels(8), Ko de Ruyter(5), Jeroen Schepers(4), Jos Lemmink(4), Nicolas Zacharias(4), Edwin J. Nijssen(4), Michel van der Borgh(3), Hugo D. Meiring(2), Marcel van Birgelen(2), Michael Song(2), Remco Dijkman(2), Debbie Keeling(2), John M. Rudd(2), Peter Backlund(2), Erik Wondergem(2), Kees Voogd(2), Willem Verbeke(2), Ed Nijssen(2), Johannes Habel(2)