Stephanie M. Mangus

Baylor UniversityUnited States

Business, Management and Accounting · Social Sciences

11h-index540citations32works5.32yr avg

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Research Topics

Customer Service Quality and Loyalty(25), Digital Marketing and Social Media(9), Consumer Behavior in Brand Consumption and Identification(8), Digital Innovation in Industries(6), Psychology of Social Influence(5)

Publications32 total

Journal of Personal Selling and Sales Management·2025
Journal of Business Research·2025· 3 cited
Journal of Personal Selling and Sales Management·2024
Journal of Business Research·2024· 14 cited
Journal of Business Research·2024· 5 cited
Journal of Personal Selling and Sales Management·2024· 11 cited
Journal of Personal Selling and Sales Management·2024· 1 cited
Journal of Personal Selling and Sales Management·2023
Journal of Personal Selling and Sales Management·2023· 21 cited
Journal of Personal Selling and Sales Management·2023
Journal of Personal Selling and Sales Management·2022
Industrial Marketing Management·2022· 18 cited
SSRN Electronic Journal·2020· 1 citedOpen Access
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Frequent Co-authors

Judith Anne Garretson Folse(13), Eli Jones(9), Dora E. Bock(8), Shrihari Sridhar(6), Patrick Fennell(3), Veronica L. Thomas(3), Matthew M. Lastner(2), Valerie Good(2), Ellen Bolman Pullins(2), Julie Guidry Moulard(1), Dan Hamilton Rice(1), Carolyn Garrity(1), Amy Greiner Fehl(1), Scott B. Friend(1), Lenita Davis(1), Catherine M. Gilstrap(1), Huanhuan Shi(1), Ayalla Ruvio(1), Setare Mohammadi(1), Jeremy S. Wolter(1)