James S. Boles

University of North Carolina at Greensboro — United States

Business, Management and Accounting · Social Sciences

48h-index13.3kcitations126works2.02yr avg
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Research Topics

Customer Service Quality and Loyalty(50), Job Satisfaction and Organizational Behavior(32), Work-Family Balance Challenges(17), Consumer Behavior in Brand Consumption and Identification(15), Management and Marketing Education(13)

Publications125 total

The importance of wine connoisseurs in marketing wine tourism and experiences
Tourism and Hospitality Research·2025· 2 cited
Crisis response in an era of Knightian uncertainty
Journal of Business Research·2023· 17 cited
The mediating role of cooperative norms in the formation of buyer commitment in the buyer–seller relationship
Journal of Business and Industrial Marketing·2022· 12 cited
Visitor spending at wine festivals: perspectives on stakeholder benefits
Anatolia·2021· 1 cited
Reviewing, Revising, and Reinventing the Undergraduate Marketing Curriculum at a Public University
Journal of Curriculum and Teaching·2020Open Access
Special Session: New Directions in B2B Sales and Marketing Research AMS 2019 Annual Conference, Vancouver: An Abstract
Developments in marketing science: proceedings of the Academy of Marketing Science·2020
Revisiting and replicating the dominant logic on salesperson job satisfaction, organizational commitment, and turnover
Journal of Business Research·2019· 28 cited
DO STUDENTS AND FACULTY UNDERSTAND RECRUITER CRITERIA FOR FRONT-LINE SALES POSITIONS?
Marketing Education Review·2019· 1 cited
The role of self-regulatory mode on acquisition–retention ambidexterity
Journal of Business and Industrial Marketing·2019· 20 cited
Reconceptualizing the measurement of multidimensional salesperson job satisfaction
Journal of Personal Selling and Sales Management·2019· 15 cited
Mentoring characteristics and functions: mentoring’s influence on salespeople
Journal of Business and Industrial Marketing·2019· 15 cited
Joe Hair: Impact and Contributions to Sales Research and Teaching
2019
Consumer Drivers of Muscadine Wine Purchase Decisions
Beverages·2018· 4 citedOpen Access
An escalation of commitment perspective on allocation-of-effort decisions in professional selling
Journal of the Academy of Marketing Science·2018· 23 cited
Key account buying team members' emotional responses awarding multi-million dollar sales contracts
Industrial Marketing Management·2018· 11 cited
Unpacking the Account Executive Performance, its Antecedents, and Relational Outcomes: An Abstract
Developments in marketing science: proceedings of the Academy of Marketing Science·2018· 1 cited
Salesperson Performance and Commitment and Buyer Relational Behaviors as Antecedents of Buyer’s Desire for Business Relationship with Suppliers: An Abstract
Developments in marketing science: proceedings of the Academy of Marketing Science·2017
Data Fraud in Research: Types, Detection, and Consequences to Data Quality as well as to Research Results, Findings, Implications, and the Body of Marketing Knowledge: An Abstract
Developments in marketing science: proceedings of the Academy of Marketing Science·2017
Wine tourist valuation of information sources: the role of prior travel
International Journal of Wine Business Research·2017· 20 cited
On the R&D/marketing interface in knowledge intensive entrepreneurial firms
International Entrepreneurship and Management Journal·2016· 11 cited
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Frequent Co-authors

Barry J. Babin(12), Thomas G. Brashear(8), Hiram C. Barksdale(8), Danny N. Bellenger(7), Richard G. Netemeyer(6), Robert McMurrian(4), John Andy Wood(4), Julie T. Johnson(4), Charles M. Brooks(3), Brian N. Rutherford(3), Daryl McKee(2), Mark W. Johnston(2), Joseph F. Hair(2), William G. Howard(2), Heather Howard Donofrio(2), Ramana Madupalli(2), G. Alexander Hamwi(2), Fernando Jaramillo(2), Jay Prakash Mulki(2), Wesley J. Johnston(2)