University of Wollongong — Australia
Business, Management and Accounting · Social Sciences
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Research Topics
Service and Product Innovation(26), Customer Service Quality and Loyalty(18), Consumer Behavior in Brand Consumption and Identification(17), Digital Marketing and Social Media(12), Consumer Retail Behavior Studies(5)
Publications52 total
Frequent Co-authors
Rebekah Russell‐Bennett(25), Josephine Previte(13), Ross Gordon(8), Rory Mulcahy(4), Leona Tam(3), Kendall Dent(3), Melanie Randle(3), Raymond P. Fisk(2), Mark S. Rosenbaum(2), Angie Mccosker(2), Kerri-Ann Kuhn(2), Cheryl Leo(2), Jennifer Algie(2), Jessica Mayer(2), Charmine E. J. Härtel(2), Wing Yin Leona Tam(2), Chris Magee(1), Thomas Boysen Anker(1), Howard Davey(1), Judith Herbst(1)