Yves Van Vaerenbergh

VIB-KU Leuven Center for MicrobiologyBelgium

Business, Management and Accounting · Social Sciences

27h-index3.5kcitations117works3.52yr avg

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Research Topics

Customer Service Quality and Loyalty(45), Sharing Economy and Platforms(19), Consumer Retail Behavior Studies(18), Service and Product Innovation(17), Consumer Behavior in Brand Consumption and Identification(15)

Publications117 total

International Journal of Selection and Assessment·2026Open Access
Journal of Service Research·2025· 6 citedOpen Access
Journal of Service Research·2025· 3 citedOpen Access
Industrial Marketing Management·2024· 7 citedOpen Access
Journal of Service Theory and Practice·2023· 1 citedOpen Access
International Journal of Operations & Production Management·2020· 39 citedOpen Access
Journal of service management·2020· 62 citedOpen Access
Journal of Business Research·2020· 293 citedOpen Access
Journal of the Academy of Marketing Science·2019· 126 citedOpen Access
Journal of service management·2019· 65 citedOpen Access
A Strategic Framework for Understanding and Managing Customer Experience Feedback
2019
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Frequent Co-authors

Simon Hazée(9), Jonas Holmqvist(8), Bart Larivière(7), Iris Vermeir(6), Arne De Keyser(5), Chiara Orsingher(5), Anja Van den Broeck(4), Dorottya Varga(3), Cécile Delcourt(3), Annelies Costers(3), Christian Grönroos(3), Inês Ferraz Teixeira(3), Thijs J. Zwienenberg(2), Micael Dahlén(2), Britt Vancoetsem(2), Troy Thomas(1), Joshua L. Howard(1), Hannes Leroy(1), Marylène Gagné(1), Maria Holmlund(1)