The University of Texas at Arlington — United States
Business, Management and Accounting · Social Sciences
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Research Topics
Customer Service Quality and Loyalty(16), Digital Marketing and Social Media(11), Consumer Behavior in Brand Consumption and Identification(9), Job Satisfaction and Organizational Behavior(8), Technology Adoption and User Behaviour(3)
Publications34 total
Frequent Co-authors
Timothy D. Landry(5), Fernando Jaramillo(4), Ivonne M. Torres(3), Nwamaka A. Anaza(3), Elyria Kemp(3), Sandro Deretti(3), Heitor Takashi Kato(3), Patricia J. Daugherty(3), Ashish Kalra(3), Raj Agnihotri(3), Zhiyong Yang(3), William A. Weeks(2), Aberdeen Leila Borders(2), Detra Y. Montoya(2), Todd J. Arnold(2), Paul D. Berger(1), Ruth N. Bolton(1), Douglas Bowman(1), V. Kumar(1), A. Parasuraman(1)