Monash University — Australia
Business, Management and Accounting · Social Sciences
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Research Topics
Customer Service Quality and Loyalty(12), Consumer Retail Behavior Studies(7), Consumer Behavior in Brand Consumption and Identification(6), Childhood Cancer Survivors' Quality of Life(6), Job Satisfaction and Organizational Behavior(5)
Publications35 total
Frequent Co-authors
Leonard L. Berry(12), Peter J. Danaher(9), Janet R. McColl‐Kennedy(5), Jill Sweeney(4), Lerzan Aksoy(4), Phyra Sok(4), Andrew S. Gallan(3), Rana Awdish(3), Keo Mony Sok(3), Michael S. Smith(2), Timothy L. Keiningham(2), Chuck Howard(2), Sarah G. Moore(2), Deanna J. Attai(2), Sean Sands(2), László Sajtos(2), Kulan Ranasinghe(1), Chiara Orsingher(1), Line Lervik-Olsen(1), Rohit Verma(1)