Jay P. Carlson

Clarkson UniversityUnited States

Business, Management and Accounting · Social Sciences

10h-index879citations18works0.02yr avg

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Research Topics

Consumer Behavior in Brand Consumption and Identification(11), Consumer Market Behavior and Pricing(9), Decision-Making and Behavioral Economics(7), Customer Service Quality and Loyalty(6), Consumer Retail Behavior Studies(5)

Publications18 total

Journal of Retailing and Consumer Services·2021· 8 cited
The International Review of Retail Distribution and Consumer Research·2020· 3 cited
Journal of Consumer Marketing·2017· 16 cited
Journal of Promotion Management·2017· 7 cited
The Journal of Marketing Theory and Practice·2015· 12 cited
Developments in marketing science: proceedings of the Academy of Marketing Science·2014
International Journal of Nonprofit and Voluntary Sector Marketing·2011· 2 cited
Health Services Research·2010· 40 citedOpen Access
Journal of Retailing·2007· 143 cited
Journal of Business Research·2003· 63 cited
Events of 9/11/2001: Crisis and Consumer Dissatisfaction Response Styles
The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior·2003· 4 cited

Frequent Co-authors

David M. Hardesty(5), William O. Bearden(4), Danny Weathers(4), John W. Huppertz(3), Scott D. Swain(3), Leslie Vincent(1), William Bearden(1), Presha E. Neidermeyer(1), Iman Paul(1), Heidi Rottier(1), Donna Hill(1), Mitch Griffin(1), R. Alan Bowman(1), James Lambrinos(1), Martin A. Strosberg(1), Natalia A. Kutzer(1), Larry D. Compeau(1)