Clarkson University — United States
Business, Management and Accounting · Social Sciences
10h-index879citations18works0.02yr avg
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Research Topics
Consumer Behavior in Brand Consumption and Identification(11), Consumer Market Behavior and Pricing(9), Decision-Making and Behavioral Economics(7), Customer Service Quality and Loyalty(6), Consumer Retail Behavior Studies(5)
Publications18 total
Journal of Retailing and Consumer Services·2021· 8 cited
The International Review of Retail Distribution and Consumer Research·2020· 3 cited
Journal of Product & Brand Management·2018
Journal of Consumer Marketing·2017· 16 cited
Journal of Promotion Management·2017· 7 cited
The Journal of Marketing Theory and Practice·2015· 12 cited
Developments in marketing science: proceedings of the Academy of Marketing Science·2014
Marketing Letters·2012· 2 citedOpen Access
International Journal of Nonprofit and Voluntary Sector Marketing·2011· 2 cited
Health Services Research·2010· 40 citedOpen Access
Health Marketing Quarterly·2008· 10 cited
Journal of Consumer Research·2008· 319 cited
Journal of Business Research·2007· 66 cited
Journal of Retailing·2007· 143 cited
Psychology and Marketing·2007· 64 cited
Journal of Business Research·2003· 63 cited
Events of 9/11/2001: Crisis and Consumer Dissatisfaction Response Styles
The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior·2003· 4 cited
Journal of Advertising·2002· 120 cited
Frequent Co-authors
David M. Hardesty(5), William O. Bearden(4), Danny Weathers(4), John W. Huppertz(3), Scott D. Swain(3), Leslie Vincent(1), William Bearden(1), Presha E. Neidermeyer(1), Iman Paul(1), Heidi Rottier(1), Donna Hill(1), Mitch Griffin(1), R. Alan Bowman(1), James Lambrinos(1), Martin A. Strosberg(1), Natalia A. Kutzer(1), Larry D. Compeau(1)