Leibniz University Hannover — Germany
Business, Management and Accounting · Social Sciences
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Research Topics
Customer Service Quality and Loyalty(64), Consumer Behavior in Brand Consumption and Identification(58), Corporate Governance and Management(52), Digital Innovation in Industries(40), Consumer Retail Behavior Studies(28)
Publications227 total
Frequent Co-authors
Vincent‐Wayne Mitchell(9), Edward Shiu(9), Louise M. Hassan(9), Thorsten Hennig‐Thurau(9), Sharon E. Beatty(6), Mario Schaarschmidt(5), Simon Brach(4), David Dose(3), Deirdre Shaw(3), Klaus‐Peter Wiedmann(3), Markus Groth(3), Arne K. Albrecht(3), Ralf Elsner(2), Heiner Evanschitzky(2), Boris Bartikowski(2), Patrick Hille(2), Gerard Hastings(2), Maria Schwabe(2), Zhang Jingyun(1), Maren Wunderlich(1)