Donald R. Lichtenstein

University of Leeds — United Kingdom

Business, Management and Accounting · Social Sciences

32h-index10.4kcitations59works13.02yr avg
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Research Topics

Consumer Behavior in Brand Consumption and Identification(27), Consumer Market Behavior and Pricing(25), Customer Service Quality and Loyalty(12), Decision-Making and Behavioral Economics(11), Consumer Retail Behavior Studies(9)

Publications59 total

Financial Education Effects on Financial Behavior and Well-Being: The Mediating Roles of Improved Objective and Subjective Financial Knowledge and Parallels in Physical Health
Journal of Public Policy & Marketing·2024· 13 cited
The Negative and Positive Consequences of Placing Nonpromoted Products Next to Promoted Products
Journal of Marketing·2023· 3 cited
The Negative and Positive Consequences of Placing Products Next to Promoted Products
ACR North American Advances·2020· 1 cited
Star Wars: Response to Simonson, Winer/Fader, and Kozinets
Journal of Consumer Research·2016· 7 cited
Navigating by the Stars: Investigating the Actual and Perceived Validity of Online User Ratings
Journal of Consumer Research·2015· 317 cited
Navigating By the Stars: What Do Online User Ratings Reveal About Product Quality?
ACR North American Advances·2014· 8 cited
Strengthening the Influence of Advertised Reference Prices through Information Priming
Journal of Consumer Research·2013· 47 cited
The Influence of Price Presentation Order on Consumer Choice
Journal of Marketing Research·2012· 53 cited
The Effect of Marketer-Suggested Serving Size on Consumer Responses: The Unintended Consequences of Consumer Attention to Calorie Information
Journal of Marketing·2011· 136 cited
The Effect of Reference Point Diagnosticity on Attractiveness and Intentions Ratings
Journal of Marketing Research·2010· 14 cited
The Relationships Among Manager-, Employee-, and Customer-Company Identification: Implications For Retail Store Financial Performance
Journal of Retailing·2010· 97 cited
Focal Measures
PsycTESTS Dataset·2010
Store manager performance and satisfaction: Effects on store employee performance and satisfaction, store customer satisfaction, and store customer spending growth.
Journal of Applied Psychology·2010· 109 cited
Emotional Contagion Focal Measures
PsycTESTS Dataset·2010
The Retail Value Chain: Linking Employee Perceptions to Employee Performance, Customer Evaluations, and Store Performance
Marketing Science·2008· 161 cited
Judgments about judgments: The dissociation of consideration price and transaction commitment judgments.
Journal of Experimental Psychology Applied·2008· 2 cited
Psychology, Behavioral Economics, and Public Policy
Marketing Letters·2005· 104 cited
Price perceptions, merchant incentives, and consumer welfare
Journal of Product & Brand Management·2005· 7 cited
The Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonprofits
Journal of Marketing·2004· 1.6k cited
Travel Configuration on Consumer Trip-Chained Store Choice
Journal of Consumer Research·2004· 43 cited
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Frequent Co-authors

Scot Burton(19), Richard G. Netemeyer(17), Chris Janiszewski(4), William O. Bearden(3), Bart de Langhe(3), Philip M. Fernbach(3), James G. Maxham(3), Nancy M. Ridgway(2), Peter Bloch(2), William C. Black(2), Srinivas Durvasula(2), Kwanho Suk(2), Christina Kan(2), Patrick J. Kaufmann(2), Minette E. Drumwright(1), Bridgette M. Braig(1), Eric J. Karson(1), Gina S. Mohr(1), On Amir(1), Dan Ariely(1)